Hydrotech-Irrigation Co

Had a very bad experience with there service and will not use them in future! more

Very impressed with Hydrotech all around. Installation was thorough, quick, and tidy. Customer service is outstanding. Anytime we have a question, the personnel are friendly and take time to really explain the operational settings of the system. We have had our system for five years and still running strong... more

After receiving multiple quotes from sprinkler companies, we decided to go with Hydrotech. Not only were they price competitive, but were excellent with their installation and initial setup. Since our installation, Spring set up and Fall winterization were handled with no problems or waits. They came right away and had our system up and running when we wanted. They have stood behind everything with the system. more

As a large-scale developing community, we've dealt with every irrigation contractor in the area at one time or another. What a relief it was when we finally found Hydro-Tech six years ago! They have patiently dealt with numerous pre-existing issues and helped us create a system that works for us. Though they have had good reason to- they have never uttered the words "I told you so" when we show them the poor quality work of other contractors. Just have simply helped us to correct the problems and move forward. In return for their patient attention to our system, we patiently await their technicians for service and understand that scheduling can sometimes be a challenge during peak months. They are well worth the wait to make sure the work is done correctly. We are looking forward to expanding our systems in the future and our new landscape lighting installation has greatly enhanced our community! more

Initially the company is great but their service is really poor. Nasty phone personnel, tough to schedule (at least 8 weeks for spring turn-on) and hit-or-miss with the technicians knowing the system. more

I share the sentiment of another previous post here on this site. We have been COMPLETELY satisfied with our HydroTech service to date...that is, until our WINTERIZATION. We too experienced problems during turn on. The technician that came out to turn on the system did not not identify any problems during turn on. In fact there were 9 significant issues totaling $311 thus far. My call requesting a follow up visit was answered with a visit 2 weeks later, that in fact confirmed my ascertion of broken equipment (heads, cracked line, etc). The technician fixed all but one sprinkler head because "he doesn't have time" to fix it......I mean REALLY? Isn't that the point of my service call? Isn't that the point of me inconveniencing my family's schedule to be home for the service call...TWICE? I mean now a THIRD TIME REALLY. When I called to complain (an extreme rarity for me), I was told that they have "other customers", and that they were "sorry I didn't care about the other customers". Of course I don't, I am paying you to fix MY lawn....NOT THEIRS. Don't inconvenience me for another call. Rather, schedule your time accordingly, and YOU - HydroTech - spend the time caring about your customers. In the end, HydrTech called, rescheduled, and is supposed to come fix the remaining issue. But I have to inconvenience my own family schedule AGAIN because I do not feel I can TRUST them to do the right thing. Todd, M.B.A. more

Very professional. Quick response. more

Initially I had an excellent experience with HydroTech, until my annual winterization came about this past year. This spring when they came out for the turn on, they did not complete the turn on because they discovered a leak in the backflow. They said it was because they winterized it too late, I said it was improperly winterized - who knows, really? Since we don't KNOW whose fault it is, I asked to split the difference of the $500 and use my spring turn on payment of $90 towards my half (since it was never turned on)- no consideration whatsoever, they ceased all discussions. Not impressive - I would have used them forever, but after this, I would not feel comfortable recommending them again, unfortunately. Very disappointing. more

HydroTech Irrigation Co. - They are a large, well organized but responsive and very professional organization. While of substantial size - they don't treat you like you are insignificant. I used them to install a sprinkler system for a church. Mr. Joe Horvath was sales,service, design guy and he was very helpful in meeting our needs and making helpful recommendations. There was never any need to question his recommendations as money making propositions for HydroTech - as I knew a good bit about irrigation systems from previous experience. The job was done very quickly, with high quality parts. Anytime there has been any concerns about the operation of the system it is very easy to get in touch with Mr. Mike Dawson the Service Manager. He seems to be really on top of service and you don't end up getting to speak to a clerk when you want to talk to him. Very professional bunch. Probably not the cheapest on the block - but certainly experts at what they do and they are eager to come back and correct anything that is amiss. A misinterpretation of the rules (residential vs commercial) was made and it was categorized as residential. The county noted that and HydroTech came right out and put in the proper commercial back flow device. This was not an inexpensive correction and HydroTech did it without cost to us - no whining or pouting whatsoever. When a leak occured at a drain Y due to a faulty fiber washer, HydroTech was there within 24 hours and replaced the entire drain Y at no cost. These guys are EXCELLENT more