Appalling service business. My furnace bit the dust mid-February and I was required to use this business through my home warranty. They left multiple messages over a 24hr period, as did myself. In addition to leaving my cell phone, I pleaded for a quick-reply as I have 3 children under 5yrs (one a newborn) and our house was 54 degrees! Nearly a day later we find out Frank chose not to return any of our calls because he ""doesn't like working on oil furnaces""! Wow Frank, thanks for helping out a fellow Bedford resident in their time of need.
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