I took my son for an eye exam recently & he was seen by the senior Dr. Woolf. The technicians were very nice but Dr. Woolf was more focused on how many pairs of glasses & boxes of contacts we wanted to buy. When I tried to ask him a few questions about the prescription & contacts he was setting up for my son, I was pooh-poohed & dismissed. Never had my questions answered. I then tried to ask the technician the same questions, but Dr. Woolf kept walking by and saying something about maximizing benefits and getting a rebate for a year supply... I was annoyed because I was also asking about costs up front and not getting a straight answer. (My son had also said during the course of the exam that the new lenses ""felt weird"" but was told he needed to get used to them, so I did not want to commit to a massive supply if he wasn't comfortable with the clarity) When it came time to check out, I decided to just pay the copays & necessary fees, take the sample lenses and a copy of the prescriptions for my son's contacts & glasses to be filled elsewhere. Dr Woolf came around the corner and huffed something about why would we do that?... I was a little put off, especially after he went to go give the technician who helped us a hard time about why she didn't sell us anything so we collected our receipts and scripts and left. Needless to say, my husband took our son to another doctor for a second opinion a few days later and guess what? The prescription was off! (We ordered his contacts on the new exam from the other doctor) On a different note, I was told by a neighbor that the lady doctor at this practice - I believe her name is Dr. Levy - is the best one to see, but she was not available for any of the times we could have for an appointment. I'm pretty sure I know when my family is being marked as a dollar sign and that was totally the case at this office. Save yourself some time, aggravation & money and go to an eye care practice that cares about quality, not quantity.
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