Houston Party Rental in Spring ruined my son?s 1st Birthday in October. First they delivered a dirty bounce house / slide combo with old mud and grass all in it. They only brought one blower motor for this huge jumper so I had to call for a second one. The snow cone machine they brought was broken and we could not get it to work; it was also dirty and had a terrible smell. Then when setting up the bounce house the guys hammered the metal stakes down into my sprinkler system busting the pipes. We are still trying to get the leaks fixed. Then when picking up the bounce house they drove their truck and trailer into my front yard and left huge tire ruts in my lawn. I get awards for how good my lawn looks so this was very upsetting. I called management numerous times and finally the owner, Bob, showed up. I also spoke to his son Brandon. When Bob showed up he was insulting, careless, yelled in my face and refused to do anything about any of the problems. He finally agreed to ?put sand? in the holes in the yard. Well?.he never showed up to do this and still refused to do anything else. I will NEVER use them again. DON?T use them unless you want your experience ruined too. I have paid out of pocket to fix the lawn and sprinkler system. I can never get back the experience of my son?s 1st birthday.
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