OMG, portlandgirl79, I had almost exactly the same experience almost 4 years later!!! While my meal was on time, I got home to see that the restaurant screwed up my order. I was irritated so I called them and to tell them what happened. Instead of being courteous and correcting their mistake, the hostess argued with me that I got what I ordered. She was completely irrational. I had just been inside the restaurant 3 days before and ordered the same meal. My take out order bore no resemblance to the meal I had ordered. I even had her exam it. The preparation of the food was not as it had been a few days earlier. In fact, it was pork or chicken and not beef!! After arguing for 3 minutes, I drove back to the restaurant where the battle continued. I finally left the food on the counter. I have never encountered a more irrational individual. I enjoyed my meal so much a few days prior. I will never come in again. I would have been a regular visitor. It was more important for the owner to be right (which she wasn't) than it was to please the customer and have me come back in the future. I am also appalled. I would definitely not go back and I will tell everyone I know, NOT to visit this establishment. If you do go, check your food because if you don't know better, they might try to pawn something else on you. I didn't even ask for my money back, I was that upset.
Pros: Close to Home
Cons: Lack of Service, Poor Treatment of Customers
more