Horizon Services, Inc.

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320 Century Blvd.
Wilmington, DE 19808

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(302) 442-7607
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Reviews
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Best

Profesional,polite and excellent work. Ryan Coffey worked on our heater and air conditioner and Tom Girone and his helper installed 3 new toilets, new sump pit with battery backup...

Worst

All reviews seem positive

Profesional,polite and excellent work 8/8/2011

Profesional,polite and excellent work. Ryan Coffey worked on our heater and air conditioner and Tom Girone and his helper installed 3 new toilets, new sump pit with battery backup. Also, Tom found leakey faucets front and back of bathtub, that required new tub and shower faucets. Water was leaking down to kitchen celling. more

Everything went well 8/4/2011

Professional, courteous technician. Everything went well, except that we were mistakenly charged for a job that was covered by our warranty. Eventually we got this straightened out, so everything is ok. more

Always friendly 8/2/2011

Customer service is great - always pleasant. The technicians are always friendly and take time to explain things. Have always been very pleased with Horizon and recommend you to others. more

We had a very good experience 7/27/2011

We had a very good experience with the Air Conditioner's annual service. Very pleasant young man. Had a situation with our heater and called Shellhorn & Hill - their Tech. mentioned an unwrapped pipe above the front of the heater and could drip onto the heater motor - he taped the area. more

the most satisfactory service experience I have ever had 7/25/2011

What started out as a sevice call to Horizon, turned out to be a thorough re-make of our powder room. This with my full approval as, Tim Kelly the tech, worked. It was probably the most satisfactory service experience I have ever had. A replcement toilet was found and delivered with lightining speed. more

Polite, professional 7/19/2011

Service was timely and your representative was great. Polite, professional and provided me with options so that I could choose the best service for me. more

Best workmanship 7/18/2011

Very satisfactory. Although we could have paid less for an AC and heating system, we had the peace of mind of knowing we were getting the best equipment and workmanship and dealing with a reputable company that stands behind its work. more

excellent work 7/13/2011

On time, explained what they were doing, excellent work, support their work well. more

Efficient and on-time 7/11/2011

Efficient and on-time. I'm confident every year that a complete inspection is conducted on my equipment. Thank you for you service. more

Good value! 6/29/2011

Good value! Great customer service! Prompt service, too! Like the year warranty! Grateful for the camera that confirmed pipes are ok to the main sewer line! Thank you. more

I was pleased with the service 6/27/2011

I was pleased with the service I received from beginning to end. (calling for an appointment - Tech leaving my home) more

Very professional 6/24/2011

Very professional, on time, completed the work as promised. Fairly priced. Punctual serviceman, courteous and willing to explain his work more

Outstanding 6/21/2011

We have had an incredible experience with Horizon and have numerous services provided in the last six weeks. Very professional process for service, and the service personnel have been outstanding. We will continue to use them in the future as well as recommend them to all of our friends more

Highly recommended to any homeowner 6/15/2011

Very un-eventful. Tech's always arrive on time, use shoe covers, explain services performed. They are very polite & professional. Have never had a bad experience in all the years we have been under contract with Horizon. It was also a very wise investment that has saved us money over the years. Highly recommended to any homeowner more

I have always had excellent service with Horizon 6/13/2011

I have always had excellent service with Horizon. If anything went wrong or I had a problem, it was taken care of promptly and professionally. more

Pleasan, helpful, and efficient. 6/8/2011

From the cheerful ladies who answer your phones to the techs who fix my problems, everyone I have ever dealt with at Horizon has been pleasant, helpful, and efficient. Your company is a joy to do business with, and, even if a little more expensive than others, worth every penny. more

Would recommend 6/6/2011

Very good. Friendly, professinal staff & very helpful explaning the functions of the unit.Would recommend Horizon to everyone more

Nothing short of fantastic 6/2/2011

I just wanted to take a minute to send a note of thanks. This is the second time we have employed your services for repairs needed for our home, and again, the experience, was nothing short of fantastic. From my first contact with Nicole in your customer service center, I knew I was in good hands. She handled my call with grace and empathy, and I am very thankful. more

Each time we had great service 5/31/2011

Our experiences with Horizon and the technicians that have visiting us over the past few months has been excellent. We needed a new hot water heater, A/C unit, and plumbing pipes. Each time we had great service. more

Well represented 5/26/2011

I told Bob, the service employee, that from the first interview Horizon Services has been well represented by everyone associated with the business. more
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