The lady below was an ebay customer. My listing for this particular item clearly stated that I would not ship this item. The customer continued to ask for help with shipping arrangements. Reluctantly, after repeated emails, I agreed. She booked the least expensive shipping company directly after I recommended three different companies. When the shipping company unexpectedly closed, I brought it to her attention and she was immediately reimbursed the full fee for shipping. The item was then shipped to CA with the new company. When she received the piece and broke the drawer front, I quickly offered replacement handles and also to pay for the replacement mirror. However, even though she had agreed to my proposed solution, the customer then sent a barrage of insulting emails and filed a dispute with ebay, paypal as well as her credit card company. Customer lost all 3 disputes.
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