I would not recommend Hoffman Plumbing to anyone. They had told me it would cost a certain amount to come out and that would cover the first 1/2 hour and it would be another $$ per hour plus any parts. Within the first 1/2 hour they determined it was an electrical problem and that they could not fix it. They proceeded to ""trouble shoot"" and put $35 of parts into the job. When asked what they were doing since they stated ""we are not electrons"", they stated they were continuing to do more trouble shooting...(at $$$ an hour). I asked them to stop and stated you already told me you couldn't fix the problem. As soon as they realized that the problem was electrical they should have stopped, they are not electricians and could not fix the problem. Plus they should have called me and asked permission to trouble shoot. You do not do work on anything with out getting permission and giving and estimate first. I knew the initial cost of coming out & putting in a new switch if needed, that was it, nothing else.
Cons: Poor Customer Service
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