Hillside Animal Hospital

My husband and I moved to the St.Louis area and I got a referral from a friend about Hillside. They gave me all of Dr. Ed's stats (same as all the other people in the reviews- maybe he has these posted in his office or something, because the ones in the review are the same ones that my friend gave me...) I took my dogs for their annual check up and had to wait a while before being taken to a room. This is when I was told that both dr.'s were at a conference and I'd be seeing a sub. The fill-in dr. was fine, very nice, was affectionate to my dogs (more so than the techs who were doing the job and getting out...) and we were in and out pretty quickly. When we got home, one of my dogs had a reaction to the shots. The only shot listed on my invoice was the distemper shot, but I saw the doctor give my dogs two shots each. When I called the clinic, I had to try and convince the receptionist that my dogs did get two shots and after finding out who the tech was, it turns out that yes, my dogs did receive two shots- I was only charged for one, but I also have no record that my dogs had received the other shot. I told the receptionist about the reaction and after waiting on hold for several minutes, she told me to bring my dog back in, but that they close at 4. (It was 3pm and I didn't feel safe bringing a puking dog to the vet alone.) My husband and I decided to monitor him over night and take our dog to the emergency clinic if he persisted to get sick. The next morning, my dog had huge pupils and would cry every time we tried to touch him. I called the vet again and told them what had been happening in the last 24 hours and they said that they could ""squeeze us in at 10 am"" ( two hours later from the time I called). I asked if I should take him to the emergency clinic and they said ""We can see him today, if you want to come now and wait, we can try to get him in sooner"". That answer was the one I needed in the beginning and since it was my second phone call- the one I expected. Needless to say, we will not be going back to Hillside Animal Hospital. Dr. Ed might be the best vet in town, we will never know because if the quality and compassion of the staff is any reflection of him, I was not impressed. more

Dr. Ed and Dr. Betsy are the best. While at first look they seem expensive, they are really not. They diagnose carefully and fully eliminating the need for extra visits. They truly have the best interest of my pets in mind in a non judgmental way. They help me look at the big picture when caring for my pets. They are willing to help me go the extra mile to save my baby, but help me make the best decision for my pet. The staff is friendly and helpful. Dr. Ed has extensive in pet rescue medicine so he is very well versed in difficult cases. Pros: Very educated, experienced and informed Cons: sometimes a bit expensive more

WE ARE ON OUR 7TH DOG TO SEE DR ED.HE IS ONE OF THE FEW GENERAL PRACTICE VETS THAT HAS TAKEN A SPECIAL BOARD CERTIFICATION SO HE IS QUITE KNOWLEDGABLE. HE WAS THE HARTZ VET OF THE YEAR A FEW YEARS AGO FOR HIS WORK WITH STRAY RESCUE.HE HAS MADE HOUSE CALLS;MET US AT THE CLINIC AFTER HOUSE TO PUT OUR DOG DOWN; AND HE EVEN CARES ABOUT US AFTER THE DOG IS GONE (CARDS,PAW PRINTS,DONATIONS TO VET SCHOOLS). HIS STAFF IS SO CARING AND THEY BEND OVER BACKWARDS TO ENSURE YOUR DOG IS HAPPY AND HEALTHY,UNLESS I NEED A SPEICIALIST (IE VETERINARY SPECIALTY SERVICES ARE TOPS),DR ED WILL SEE ALL MY DOGS.......... Pros: VERY PROFESSIONAL,KNOWLEDGABLE,GENUINELY CARES Cons: NO TECHS AT HOSPITAL AT NITE IF PET IS HELD OVERNITE more

I'm new to St Louis and have taken my dog to Hillside 2 times now. Both times, the staff was very friendly and I didn't have to wait for her to be seen by the doctor. I have a 4 year old pomeranian and she just got her vaccination shots. The next day she wasn't acting like her normal self. When I called Hillside they were about to close for the day - they made a special trip back that afternoon to see my dog (she had a fever) and gave her a shot and medicine to make her feel better. When I asked how I should pay, they said not to worry about it and they just wanted to ensure she was ok! I really appreciated the lengths they took to see her and then to do it free of charge showed how much they really do care! Pros: Friendly, clean, quick and caring more

Hillside vets provide care to animals staying at Stray Rescue, a no-kill shelter in St. Louis, at no cost to the shelter. They have big hearts. They also saved my cat's life. She was diagnosed with chronic kidney failure and had to stay at Hillside for five days. She now is fully rehabilitated and back to her old self. The staff is friendly, the location is central, the facility is clean, the vets are awesome. more

Hillside Animal Hospital is a small clinic owned by Dr.Ed. This vet is rescue friendly. The rescues include Stray Rescue of St. Louis and Guardian Angel Basset Rescue.\r \r Dr. Ed and his staff are friendly, efficient and professional. In this practice, the animal comes first. Most of their patients were referred to the clinic by word of mouth. more