Highway 20 Chevron

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2100 NE Highway 20
Bend, OR 97701

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(541) 388-4001
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I would not go to this station unless you are willing to drive away without your gas cap. I went to this station and waited for 10 min. before getting service (there was only one...

Make sure you drive away with a gas cap! 10/9/2008

I would not go to this station unless you are willing to drive away without your gas cap. I went to this station and waited for 10 min. before getting service (there was only one other car there) the attendant finally pumped my gas, swiped my card, and then came back and told me I got my gas for free because he couldn't find my cap. He had already swiped my card so it was already charged. They told me I could go and buy my own gas cap, so drive around a town I'm not familiar with looking for a parts shop without a gas cap and four small children in the car. I told them no, they could buy it. They ended up, 30 min. later, saying they found a gas cap for my car. Needless to say it wasn't the right one. So I was out $65 that my card was charged and an additional $9 for a new gas cap. I called the owner the next day and he told me that I was obnoxious expecting them to buy me a gas cap and no way in hell would I ever receive free gas just because a gas cap was misplaced. He then proceeded to tell me that it happens all the time. So if you stop here make sure you leave with a proper gas cap. Pros: No pros. Cons: Very poor customer service. The attendant kept calling me ""woman"". more
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  • Neighborhoods: Mountain View
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