Highland House of Utah

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8052 Highland Dr
Salt Lake City, UT 84121

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(801) 518-1361
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Best

My husband and I have been here several times from birthdays to anniversaries. We really really enjoy spending relaxing time here. We have a great time playing ping-pong, and in...

Worst

I ATTENDED A WEDDING ON APRIL 5TH 2008 AT THE HIGHLAND HOUSE. I HAVE KNOWN THE BRIDE FOR MANY, MANY YEARS. SHE IS A VERY STRONG, SMART, INTELLIGENT WOMAN. SHE HAS BEEN THROUGH SO ...

Nice Get Away 7/2/2010

My husband and I have been here several times from birthdays to anniversaries. We really really enjoy spending relaxing time here. We have a great time playing ping-pong, and in their game room. It is also romantic and nice because we are by ourselves. We enjoy the inn-keepers and they are kind and conversational, yet they give us our privacy as well. Pros: Beautiful Facility, Rooms are Great, Hospitable Cons: I can't think of Any!! more

HERDING CATTLE OUT TO PASTURE 4/15/2008

I ATTENDED A WEDDING ON APRIL 5TH 2008 AT THE HIGHLAND HOUSE. I HAVE KNOWN THE BRIDE FOR MANY, MANY YEARS. SHE IS A VERY STRONG, SMART, INTELLIGENT WOMAN. SHE HAS BEEN THROUGH SO MUCH IN HER LIFE THAT THIS WEDDING WAS VERY EXCITING AND SPECIAL FOR EVERYONE. Pros: FIRST IMPRESSION OF THE FACILITY WAS GREAT Cons: FIRST IMPRESSIONS MEANT NOTHING IN THIS CASE more

Not a good choice 4/14/2008

For a wedding held on 4/5/08. I was impressed, a house with plenty of rooms, large yard, pool table and swimming pool. Not a bad. As guests began to arrive and mingle, it became apparent a good majority of the home was intended for looks only. An employee seemingly herded arrivals like cattle to a rear area not suited for a large quantity of people. Outside was chilly and breezy and turned cold. Inside the house was also cold. I overheard an elderly guests inquire if the heat could be turned up only to be ignored by the hostess and again as she passed back through the room. Clearly this person was in charge and frantically ran about while placing food and telling ?the guests? to move chairs, put that pan here, and slide that over there, not once a please or thank you. The employees also were addressed unprofessionally, several were teenagers. She had the nerve to yell at child guests (two are my nephews) to ?get away from the food it?s not time to eat, what a professional. I am told by a bride?s maid her name is ?Teresa.? After the send off Teresa had the nerve to instruct people directly related to the wedding to clean up, ?you don?t want the bride and groom to return to this mess do you?? (What is she being paid for?) I laughed as I left for the evening. Oh let me not forget, the alcoholic beverages were brought in by individuals wanting to consume during the event and served by a hired bar tender. ?Teresa? rudely interrupted the groom while he speaks with me and other friends to make a complaint of a late arriving guest not up to par on the rules about taking the alcohol to the tender. Not a big deal, surely she had to be feeling pretty good by the end of the night not shy at all to make a few trips to the bar and partake of the alcohol brought by the guests. My point has been made. This is nothing more than something you could easily pull off in your own back yard with more comfort. Pros: started out ok Cons: Noise ordinance, unprofessionalism, seclusion if inside more

Dissatisfied:( 4/14/2008

This facility is not prepared to accommodate your Wedding or Reception. The staff is inexperienced and very disorganized. The parking does not allow for large events. There are many facilities that are specific to Weddings and Receptions so my advice is to do your homework. Pros: Beautiful facility Cons: Inexperienced staff , Not capable of handleing your Wedding more

Horrible customer service. Do not have weddings here 4/7/2008

I attended a wedding on 4/5/2008 at the highland house. The people who are running the show are very disorganized and extremly rude. They took home left over food from the wedding which did not belong to them, they were drinking the wedding partys alcohol that they wedding pary paid for. At the the end of the reception, they asked guests to clean the place up, which was supposed to be done by the highland house staff. That night they made the bride scrub the carpet to get a drip of chocolate of off the carpet that had been spilled and in the morning they made her clean the bathrooms. ON HER WEDDING. The Bride and Groom were promised multiple things and they lied about what the bride and groom were actually getting. This place is extremly over priced for what you actually get. PLEASE DO NOT GO HERE FOR YOUR WEDDING. Inless you want to pay 3000.00 to do everything yourself and scrub carpets on your wedding night. Pros: Pretty Backyard. Cons: Overpriced, Horrible service, no parking, staff getting drunk, and taking food. more
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