Hester's Abbey Floorcoverings

This was our first time using HESTER'S ABBEY FLOORCOVERINGS. They were very methodical and quick. There was no damage to our condo, which had recently been painted. We have no negatives really. They were very professional and cleaned up after they were finished. Chris & Ed T. more

Hester's Abbey Floorcoverings deserves all 5 stars. They just did a very good job and they were easy to work with. They put carpeting in one room and did a great job-I have no complaints and would recommend them! more

They were very professional. They came out and looked at our situation, then the guy came out and fixed it and did a good job. It looks really nice. When our house was built 7 years ago they did all the flooring in our house. more

Hester's Abbey Floorcoverings was excellent. They get the highest ratings because they are so polite, clean, and they put everything right back where it was. They also came back and repaired a spot that had been torn, without hesitation. The product is great, I love it, and I would use them again as I have ten years ago. I am going to call them again for an enclosed patio flooring. Nancy L Null more

Excellent service and superior installation. Could not have had better. Very informative on everything and left everything cleaner that when they got here. Have already recommended to neighbors and friends. more

We had a gentleman come, and measure things up after I visited their store. He was competitive and his customer care and follow up were the reason we chose them. Upon installation, we had timely and professional floor layers. They also followed up, and took care of every item that might have been a concern. It was an excellent job, we were very pleased with the outcome. We used their advice on some of the questions we had and were very pleased, also. more

We used them a couple of times, last time was for hardwood flooring and it turned out great. The work is done quickly and well which is why we keep going back to them. Highly recommend Hester's Abbey Floorcoverings! more

We had a great experience with Hester's Abbey Floorcoverings. David, our sales representative, had an understanding of what we were looking for based on a sample we submitted before going in to the store and the sale was completed within about ten minutes. The installers did a quality job and the product is of quality. The entire experience went as expected. more

Hester's Abbey Floorcoverings redid the hardwood floor in my bedroom and it turned out well. more

Hester's Abbey Floorcoverings did a wonderful job for me twice and I have no complaints. They provided me with significant information and details that I needed to get my project taken care of. I am totally satisfied and am happy to endorse them. more

I used them once, I got some carpets from them. Dave was very helpful. more

I have already recommended Hester's Abbey Floor Coverings for their service, the way they communicated, and their timeliness. From the salesperson, to the installer, to the way they cleaned up; I could not be more satisfied. The carpet looks great! more

After the installers left me to clean up the glue on my new (very expensive) floor, while I was on my knees scrubbing, I found splintering from flawed boards and a large gouge where they had moved a piece of furniture. I waited a few weeks (to cool off) and then called and was assured by the salesman that all could be taken care of, no problem. I told him that sending a guy over with wood putty was not what I wanted (just to make sure because I had already noticed a sloppy cover-up job from the initial installation. Well, the first thing out of the installers mouth when he came in was, ""let me run something by you"" You guessed it!!!! WOOD PUTTY. Told him No and when I was sure he had plenty to do and understood the instructions, I left for 20 minutes. Came home and was surprised to find that he was about to pack up, leaving a large splintering area we had discussed FILLED WITH WOOD PUTTY. He hoped I wouldn't notice!!! Since then I have found more flawed boards and more large splintering areas. I guess for the money I should be willing to put up with the b.s. but I am just not into talking with these people anymore so I'll chalk it up to lessons learned. Won't use them again (obviously) and wouldn't recommend. Go to Jax. if you have to. Pros: quick service/large selection/good job up to a point Cons: installers are talented but lazy and need to be watched more