I was packing a very large trunk along with a suitcase and backpack. The Hertz bus driver saw me heading towards him and motioned for me to wait and he would drive to me. Then when I got off the bus and was looking for my car (Hertz Gold Plus) one of the Hertz representatives immediately came up to me, pointed out my car, then went and got the car and drove it to me so I didn’t have to lug my bags to the car. To top it off, when I returned the car it was chilly (32) in San Antonio and there were a lot of us returning at the same time so the bus driver jumped in and started assisting the representative checking us in by moving the cars forward when she was done and opening up more lanes when the others filled. From the beginning to the end of my trip in San Antonio, all of the Hertz personnel were top notch, pleasant, and accommodating. I bet there is very little turnover of employees at this location. Thank you San Antonio airport Hertz!
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