Henry's Gems

Thanks to Henry and his knowledgeable team for the swift, courteous and comprehensive purchase of my mothers jewelry and silverware.\r \r I certainly got my money's worth and learned a lot too. Much appreciated.\r \r CR in NJ more

When the gold prices started to ecalate I was concerned about selling my jewelry. I had read many advertisments by companies that had sprung up everywhere. I was referred to Henry's Gems by a person with whom I have the upmost respect. When visiting the shop I found I was not alone by the amount of people who by word of mouth heard the same recommendation. The staff was courteous and quite pleasant w/the crowd that had assembled. While I was waiting I spoke w/others in line and heard that not only was this the best place to be, (since they had already done the leg work traveling to other jewelry stores) only to find out that Henry's paid the best prices and that the owner & staff took the time and actually answered all questions regarding their jewelry. I did receive the best prices and I would definetly visit them again- more

This store also advertises to buy gold jewelry. A while back I went to see what they would pay me for my 14k school class ring. Upon entry in the store i looked at the display cases and the jewelry for sale. There were three ladies and all were waiting on customers. I continued to look for a board or sign showing the current buy prices for 10k, 14k, 18k gold etc. There was no posting of their buy prices. So when one of the ladies was done waiting on the customer she had been helping. I asked where the posted buy prices were. That simple question hit a raw nerve with her. She explain that they didn't post or publish buy prices to the public. She said they would examine my ring and make an offer. So I gave her the ring and she briefly examined it, acknowledging it was in fact 14k and made and her offer. I was taken back by how little she offered. She did not weigh the ring and offered no basis for the price. When I pressed for the spot gold price she may have used and how with out a weight factor how she came up her offer, she became rude and ask me to leave. She said ""take it across the street...and see what they offer you!"" She was referring to a jewelry shop across from them. The fellow across the street was friendlier but made an even worse offer. Again no published buy prices and no weighing of my ring. These events are from over a year ago but In light of what thePA Precious Metals Dealers law is regarding publishing of buy prices etc. Seller of gold beware. I have since found other gold buying dealers who pay much higher and follow the law regrading posting their prices and what current price of gold is. Be smart call around this gold buying industry is in major need of reforms! more

All too infrequently does the public meet the jewelry store owner, speak with knowledgable staff, get prompt and accurate assesments and leave smiling. This rare opportunity is available only at HENRY'S where customer service is a way of life. \r This deversified retailer will buy your scrap gold, negotiate your repairs, romance you with his internet line of ROSE GOLD wedding bands and earrings. You've got to see this place is action. It's inspiring! It's like the way you used to be treated before big box stores. more

I brought some gold in to sell to henry, his prices are the best around and \r \r .Henry is amazing, he is doing repairs while you wait on wednesday. He sized my platinum engagement ring with the new laser he has on site. All of this while you wait. WOW more

Henry and his sister have been taking care of my family's jewelry needs for just about 20 years now. From finding a Ceylon Sapphire and setting for my husband who has very small hands, designing and setting an exquisite tanzanite he found for me to helping my husband select ruby earrings, Henry has always provided us with impeccable service in an atmosphere of personalized care.\r He is most fair in his pricing and takes the time to educate you while you are choosing your purchases.Henry's has a varied selection so there is always something for everyone. The next generation in our family will be getting a start this month when Henry helps our son choose an engagement for his intended fiance. If you are looking for something special Henry's will either help you find it or make it for you. Truly personal service. more

I am a frequent customer of Henry's Gems. They are my go to jeweler for gifts and jewelry accessories. The staff is very friendly and helpful and the prices are unbeatable. more

Henry sized my wedding band that was bought somewhere else. He did an impecable job. You can't tell at all. While I was in the store I found some absolutely marvelous pieces for my mother for Christmas. The selection was truely unique. This is a family owned business. Henry's sister was very knowledgable about the products. more