I am from Springfield but drove the 80 miles to Heller to see a specific used vehicle. After much pressure I purchased a new vehicle that they insisted would work for my family. When I got home, it didn't. I returned to Heller the next business day to try to work with them only to hear a deal is a deal and I could trade out of the vehicle but would have to absorb the costs and depreciation of the new vehicle that I drove home and back. Granted I signed the papers but they were still laying on the desk and they could have worked with me but didn't want to set a precedent for the next guy who ""bought a blue truck and then decided he wanted a white one"". Not the same situation, my family litterally doesn't fit. I sure didn't get the same reception when I went back as I did the first night I was there and they were all playing with my baby so I could sign those papers.I feel they took advantage of my not so perfect credit but my credit isn't a reflection of irresponsibility it's because I have adopted 3 cocaine exposed babies and had high medical bills (which I am paying). To top it all off they had me to write post dated checks for my next three paydays because they wanted more money down then I told them I could afford and I have now learned from the Attorney Generals office that post dated checks are illegal. Heller knew it was illegal because when I asked for copies of the checks and the ""internal form"" that I signed regarding the post dated checks, they refused to provide them. Think long and hard before going to HELLer.
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