I had a scheduled appointment that I waited over four months for. As if that weren't bad enough, however, I understand having a wait list if necessary. My 16 month old daughter had a speech therapy appointment at 8 am and my 5 month old son had a hearing test at 8:30 am that I had to cancel for this appointment. I was eagerly anticipating in hopes of having some answers and treatment regarding my neck pain and migraines. I could not find my paperwork they had sent for months prior. I arrived 45 minutes early with my 5 month old son in tow. The front desk was tremendously rude from the beginning. When asked for my packet I apologized and told her that I had misplaced it and if I could fill out another. Before I could finish my sentence she huffed and stomped out of the room. Over ten minutes later her and the scheduling supervisor came to the desk with an appointment card for 3 months later rescheduling me. I begged and pleaded with them to allow me to keep my appointment seeing how difficult it was getting there. I have a daughter with autism and getting out is a privilage even if it is a medical appointment. They would not hear of it claiming that I didn't have the paperwork therefore could not be seen. Still 30 minutes from my appointment time I begged them to try to fill it out by then and rudely they wrote me off. THIRTY minutes before!! I asked for them to give me a chance and if I was not done in 20 minutes I would be on my way. They not only would not budge but they were nasty and callus. I don't know the merits of the Dr as I was never able to see him but based on his employees alone I would NEVER recommend this office to anyone. I work in the medical business as a case manager and deal with a large load of clients. I can tell you I would NEVER be so condescending and disrespectful to anybody and never had been treated like such in my life. Awful is misleading and an understatement.
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