While it is true that the store has a reasonable selection, the rudeness of the owner and the staff (who I assume learn this from the owner) is beyond belief. Consider this: Threatening to send you to the collection agency without giving you a chance to pay a late fee.
I dropped off a video 10 days late, (the store was closed)... thinking I will pay off when I was next in the area. No such luck. A few days later, I get a 'courtesy call' FROM THE OWNER that the video was late and that I should come and THAT VERY DAY or they would send me to the collection agency. Is that not illegal? .. I am as forgetful as the next guy in sometimes not returning movies on time but have never ever defaulted on my dues. I was a customer for 7 years and now will never ever go back.
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