Headlines The Washington Park Salon

The most dissapointing hair color experience i had since i came to Colorado, I had brown redish hair i asked for fire red color. Not orange red, not brown or black red. I showed picture of the color i wanted. Monik told me that my hair will be lighter than the picture. I accepted my hair to be bleached just so i can get that pure red hair. Paid 200$ and got my hair bleached just so i can leave the salon with black hair with a plum red tendency in sun light. I absolutely hate it. i didnt go to a salon to have black hair and hope it will fade into red in 2-3 weeks when i will need to dye it again or at least the routs. I could have done that dark shade myself way cheaper and without damaging my hair by bleaching it. more

I have been going to Headlines for 5 years now and won't go anywhere else in Denver. I have recently been getting my hilites and haircuts done with Tyler and she is fantastic! Always has a new idea for me to try and really listens to what you are asking for (even if you cannot explain it well) She is very patient and I leave feeling great! The salon is really cute and I do Love the Aveda products. I have to say,,,,,, this is a REALLY FRIENDLY bunch of people working here and they work very hard! I will keep coming back to Headlines!!! THANKS for taking care of me for 5 years straight!!! more

I was a new customer of Headlines recently and had to share my experience. I booked a highlight and haircut and I have received so many compliments! I saw Carly for my color and then sat with Jennifer for my haircut. Both of these hairdressers listened to what I wanted and suggested a couple of things we could do differently if I was up for a change. Loved it! The manager ( Miranda, I believe) was very pleasant and offered me a beverage and asked me how my service was. The owner called me a few days later to check on my haircut and color which I don't believe anyone has ever done in a business I have been to. This place is great! I will continue to be a customer of Headlines! more

I have been going to Headlines for a couple of years now and unfortunately discovered my regular stylist had left. However, I thought I would try someone new. Tyler did such an amazing hilite and new fun cut even my husband noticed how nice it was! This is a great salon with no attitude and very clean. The owner thanked me for coming in and even did a follow up call! Impressive. Love this place more

This is by far a fantastic salon! I have gone to Headlines twice now and both times I have walked out feeling better than when I walked in. Upon entering, you are immediatly greeted by the receptionist which makes you feel welcome right away. They are an AVEDA salon so I am addicted to all their products. The staff is really knowledgeable on the products and helpful with recommendations. \r \r My hair has never looked better. I have seen 2 different stylists and both were fantastic. They really listen to what you want and they actually taught me how to style my OWN hair! \r \r It is rare to go in to a business where you feel really great energy. The staff seem to get along well with each other and they LOVE where they work, which makes the clients feel great as well!! \r \r After my first visit one of the owners actually called me and THANKED me for coming in. She seemed genuine about how my experience was. \r This business is a GEM! You must go! Pros: very friendly, very clean, great stylists Cons: NO CONS!!! more

I was a customer here for the last two years or so but opted not to return when I needed my last haircut. My stylist is/was good but I'm so tired of the salon's service. Nearly every single appointment I would get a phone call asking if I could be moved earlier or later in the same day. Like many people, I'm busy and I book my appointments at times that fit my schedule. To have to adjust my day because they didn't schedule properly in the first place shouldn't be my problem. The last straw for me was an email announcing that gratuities are no longer accepted on credit cards. Hunh? It's 2010. That is such poor customer service--I shouldn't have to stop at an ATM on my way to an appointment when I don't normally carry cash. These may both be little things but when I'm paying more than $60 for 20 minutes in a chair, I expect top-notch service. Denver has more than enough salons to pick from and I've found a new one that I love. Pros: Amanda Cons: Indifference and Poor Customer Service more

I highly recommend this Salon. They cary all the Aveda products that I need to recreate my look at home. AMANDA is my stylists and she is the best in Colorado. I have been a loyal customer for over 5 years and would never go anywhere else unless AMANDA left. From my cuts to the many different hues of color...I highly recommend AMANDA. She will listen to what you need and give you what you want. I also love the other staff members. They always greet me with a friendly smile and I can relax after work with a little Vino. LOVE LOVE LOVE...go see AMANDA Pros: friendly staff Cons: on street parking more

I have been a customer at Headlines for over a year and will not go anywhere else! The staff is extremely friendly..no salon attitude here..and they seem to all take great care with clients. The front desk is super helpful and very welcoming...I love being greeted by my name when I walk in!\r As for the stylists..very professional! They enjoy their work and are very skilled. I've even been asked by strangers where I got my hair done. They make sure you get what you are looking for and are knowledgeable in what will work best. I ask alot of style questions! I always leave feeling pampered and looking fabulous. Highly recommend! Pros: Service, Location, Staff Cons: Parking can be tough at night more

The staff is incredibly friendly, the salon has an awesome selection of Aveda products, and I was able to get an appointment at a convenient time with ease. Definitely the best salon I have been to in Denver. Make an appointment with Sabrina - she's super nice and has a great sense of coloring and styling. I have gotten at least a dozen compliments on my hair color after having it done by her. 5 stars! Pros: Aveda products, great customer service Cons: Street Parking more

I found this cute salon 8 months ago and will not go anywhere else! I noticed the friendly service on my first visit as the staff seemed to really enjoy seeing their clients. There was no salon attitude that I've seen in other places and they make everyone feel welcome. As for the quality, it's the best cuts I've had in a very long time. And I've tried several salons here. The stylist listen to my crazy questions and help me with tips to keep my style at home. Very skilled and knowledgeable. I have not done color but seen others that have been thrilled. \r As for clean, it's always looked great on my visits. I've even seen the receptionist dusting shelves. And sweeping hair for the stylists! All in all, highly recommended for service, quality, price, location. And the scalp massage is wonderful! Pros: Service, quality, location more

Mandy at Headlines is great!! She has many years of experience, and is a master with the blowdryer. I have a wave in my hair, and she is able to get it straight without a flatiron. Also, the owner, Cheri, is very friendly. All the ladies are nice, and the salon has a very clean atmosphere. Their selection of Aveda products is large, and Mandy was great about recommending which products would be best for my hair (but she was not pushy). Overall a great place, I would recommend it to any of my friends! Pros: Friendly staff, clean environment, good music more

I really had a great experience at Headlines! I am not one to write reviews but felt compelled since the staff was so great and I loved my cut & color! I have recommended the salon to several friend who loved it as well! Pros: Great service, friendly atmosphere more

I have been going to Headlines for 4+ years and I have always had the best cut and highlight. I trust Cherie implicitly with my hair and wouldn't let anyone else touch it. I have always had a comfortable and warm experience while in the Salon. I wouldn't go anywhere else! Pros: skilled staff, fun vibe more

I have been going here for years and it is an excellent salon. The service is top-notch. The staff goes out of their way to accommodate you. It has a great atmosphere and I will keep coming back for more great service. I recommend this salon to anyone who wants a good experience with professional talented stylists. Pros: Great people more

This Salon was awful I would not recommend it to anyone who wants to go in and get exactly what they want. If you do brave it and go in, take their offer of beer or wine because you will need it once it?s all over!! The customer service or lack there of was very unprofessional and impolite.\r \r This salon gives all Aveda Salons a bad rep! Pros: They offer beer and wine. Cons: No parking, extremely expensive for inexperienced staff, terrible customer service more

Terrible customer service. I haven't gotten my hair done here but I spoke with one of the managers on the phone and she was incredibly rude and condecending. My recommendation is to try a different Aveda salon. Pros: I live in the neighborhood Cons: Snotty manager/stylist more

I have been going to Headlines The Washington Park Salon for approximately 1 year and have had nothing but excellent customer service from everyone there. The stylists ( I have seen several different ones) always seem to listen to what I am asking for and I leave feeling very pampered. I have received great feedback from my friends and my husband on how fantastic my hair looks. \r With regards to the previous comment on cleanliness, I have never seen it to be dirty. In fact quite the opposite. I have visited many salons in the Denver area and Headlines is at the top of my list for cleanliness, service and a great overall experience.\r I will continue to visit and recommend this salon to all my friends Pros: great stylists, no attitude and a good location more

Aren't first impressions everything?!? The stylist was nice, but the bathroom was extremely dirty, the towel (used on me) was ripped to shreds, and I got a huge color stain on the back of my shirt (not mentioned to me while I was there but by my husband when I got home) although I received just a haircut, and the floor was all chipped and dingy. I am pretty determined not to got back. YUCK Pros: nice stylist Cons: dirty and unprofessional more

I have been a loyal customer of Headlines now for almost two years. My stylist is Amanda and she does a fantastic job. She really listens to you and tries to figure out a style (and a color and a look) that works well for you, as opposed to trying to do only what's trendy or what's typical. She personalizes your cut to your life and your personality. I am personally low maintenance, and I cannot believe how good my hair looks with a very minimum amount of effort. Like the other reviewer, friends and co-workers ask me who does my hair, and I always refer them to Amanda.\r I have had a multitude of services here (cut, all-over color, highlights, special occasion updos, waxing) and all have turned out well. The rest of the staff are very friendly and welcoming, and the receptionist is always courteous and professional. The salon is immaculately clean, and refreshments are always politely offered. As an Aveda salon, they are always ready to educate you about Avedas all natural products without ever coming across as pushy. Pros: Quality of service, friendliness of staff, ambience and cleaniness of salon Cons: Parking is on-street and can be tough to find in Wash Park more

Amanda at Headlines is amazing! I've had some good haircuts before, but the cuts she gives me are hands down the best ever. She's also a master with the hair dryer. The best thing is that I can actually go home and duplicate, (well almost) the style. The Aveda products she's recommended have truly improved the quality of my hair. I get compliments all of the time. I can't say enough great things about Amanda and Headlines. Pros: Friendly staff and the owner is friendly and accessible. Cons: parking, sometimes more