I've taken four different cars to Hayes (Saab, Nissan, Nissan & Mercedes) for service. These folks are honest and have never tried to overcharge me. I saved ~30% over the dealer pricing on my Mercedes, I've had them tell me that my car didn't need fixing, and I've received multiple bills for amounts like $12.00, $25.00, $35.00....you don't see that much these days. Two people from my company have taken several different cars to Hayes also, with similar results.
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