Haus Heidelberg German Rstrnt

Hoping for a simple German meal, we both ordered the Weiner Schnitzel. When the waitress asked us if the roasted potatoes on the side were OK with us, we enquired what other choices there were. She replied that the potatoes were the best choice and walked off without giving us any other choices. Hmmm. The included salad prior to the entree was very good. The entree was another story. The provided knives were inadequate to cut the meat. When asked if our meal was OK, we told the waitperson that both our meats were dry, extremely tough, and we couldn't eat it. She replied that she had just had the same thing and hers was fine. We insisted that ours was not fine. She argued with us, then stalked off. She returned with our full price bill with NO offer to do anything at all to improve our meal or try to 'make it right'. ( What the satisfaction of the waitress with HER meal had to do with OUR meals was beyond comprehension!) Since we paid for it, we took our meat home with us, sawed it up more

I have had one good experience out of the 5x's I've eaten there and I really love German food. I lived in Germany and can honestly say that the food is average and will satisfy a hankering, but if you are looking for great food this just isn't the place. I wish it was, but sadly it's not. The waitstaff are rude and very unfriendly. If you are wanting the best German food in the area you should travel to Woodfin to Bavarian restaurant . Doc the owner is from Germany and he uses family recipes and also makes his own sausage. No processed food there and I cannot say the same for Haus Heidelberg.... p.s it needs a good cleaning too! more

The best german food in the area!! We had great service, more food than we could imagine and the atmosphere was authentic. I would recommend this place to all my friends! more

If you are looking for a great and authentic German dining experience this is the place. We travel from Greenville, SC (only 45 min away) when in the mood and I recommend it to ANYONE looking to get away for a little while. Jaeger schnitzel is highly recommended with a few bottles or drafts of Bittburg beer. Pros: Great Authentic Food Cons: Small parking area more

My wife and were in town to attend a play at the Flat Rock Playhouse and it was around lunch time so we were in sear of a place to eat. There is not much to choose from but we did happen upon the Haus Heidelberg and what a treat! We both had a Wurst served on a delicious soft hoagie bun. The toppings included a suculent curry sauce & onions. I dabbed a bit of German Mustard and was good to go. The sandwich came with roasted German potatoes in a savory sauce. I washed it all down with a draft Hefie. Wow, cannot wait to go back!! Pros: Service, Menu Selection , Beer selection Cons: Hard to find more

The reuben is excellent, a must have. We've tried most everything else on the menu and it's always very good. Pros: Great food, Fun ambiance, consistently good Cons: Hard to locate, server hardly smiled more