I signed a purchase agreement with partner/owner Hossein to buy a vehicle. We agreed on terms, price, and that the vehicle would be covered under a short dealer warranty as part of the purchase price.
To followup, I called Peter their sales manager several times over the course of the 10 days to work out the paperwork. Every time we spoke, I was told that everything was on track, no problems. They have my every contact cell, home phone, address.
When I arrived to the dealership check in hand. I was told that the vehicle would be sold as-is which would relinquish my lemon law rights (reason was because their warranty company refused to cover hybrid vehicles, which was a lie, since I immediately called the company GWC which in fact does cover them).
Peter scratched out the original purchase agreement, and would not honor the contract with even their own dealer warranty (""what if the engine falls out after you drive off, it'll cost me $4k to replace"" hmmm, maybe they know something I don't).
I was called cheap by Peter for having their driver drive us to their dealership (located in an unsafe neighborhood) from the local train station (STANDARD service for all the dealerships!)
All sorts of illogical arguments were thrown at me and my wife (""we bought you a set of navigation disks to cover the costs of the warranty instead!"" come again?).
Why didn't they just told me they had no intention of keeping to the contract on the many times we spoke on the phone?
Totally wasted my time with these losers. Save your time and energy, and let them stick to the ""wholesale business""! Business law and contracts mean nothing to these people.
Pros: low prices
Cons: will not honor their own words and even purchase contract.
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