I was rear ended, and once we got home from the emergency room and my husband contacted the insurance company we heard from Hart's Collision within 24 hours. I dropped off the car, and Laurie drove me home, which was nice.
They were good about keeping me informed about when things were done. Right now my husband is the only one working, and they worked with us so that we were able to make payment for our deductible. A lot of people don't do that, so I appreciated it.
The car looks great. Hart's Collision even pointed out of stuff that the dealer should have seen, so I need to go see the dealer tomorrow. They are just incredibly friendly and go out of their way to make sure their customers are comfortable with what they are going to be doing. They are great about keeping me informed. I dropped off the car on a Monday, was hoping to have it back by Thursday, and I got it back a day earlier.
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