My furnace was serviced on 10/24/17. The service representative, Rob, arrived when expected. He was knowledgeable, he was clear about the service he was providing as he worked on my furnace. He provided me with options regarding prolonging the life of my furnace. He explained about adding newer pieces of equipment to the furnace but did not pressure me into buying something I wasn't sure about. He didn't seem to rush through his work. He was also kind and courteous.
more