Happy Dragon Chinese Bistro

I ordered food for delivery on 4/22/2013. The delivery driver delivered the food to the wrong address. The manager (who refused to give his name) refused to send the driver to pick up and redeliver the food. Moreover, the restaurant refused to refund our money and send another order out. The manager insinuated that I was at fault and was completely uncooperative. more

We placed a delivery order this evening for several items and when the girl taking my order repeated it back to me I made sure that of the whole order one item was definitely in there. She repeated back to me for the second time, ""yes I have that down"". When we received our order we noticed there was none of the specific meal. I am usually not one that complains, I just want adequate service, so I called to let them know of their mistake and to make sure that we were not charged with the 10.50 meal that we did not receive. When speaking to the girl on the phone I went over what we ordered and she of course repeated what they had down which was not what we had ordered. She then went on to give an excuse that the girl that took the order had left for the evening, and asked if we already ate what we received..... My thought, what do either of those have to do with the problem? I told her that no we hadn't begun eating, and the only thing that she responded with was again the girl who took the order was not here anymore. Long story longer, we spent $61.00 total at the place we usually get Chinese food, and were not offered any compensation for their mistake, barely even a we are sorry. So, if you do not have any picky eaters visiting you and the money you spend on what you order is not important then go ahead and order from here, my family, we will be ordering else where from now on. What happened to customer service, do businesses just not care anymore? more

I go for lunch and I have NEVER been disappointed. Food is hot, and served fast. I dont have alot of time to fool around during lunch so they serve me fast. more

Great food, Friendly service. I have ordered carry out and delivery, though I've never at in, the staff is friendly and food is always piping hot. Pros: Quick and Great Taste Cons: no brown rice, close too early more

I enjoyed eating at Happy Dragon because the food was decent for a reasonable price but the last time I went there I got more than I ordered for sure. I got home with my food and as I began eating I noticed something that looked like a tiny insect in my meal. It was a vegetable dish and as I started to examine it closer I found that there were indeed little insects throughout my entire dish!! They were similar to fruit knats but without the wings. I was so disgusted that I threw my food away and will never eat there again!!!! Pros: Good size portions Cons: Very unclean! more

We have eaten at Happy Dragon several times and always enjoy the food and the service. I'm not sure what the belly achers on some of the reviews are complaining about. We've never seen a dirty table or dining room, and we've always had great service. more

I had been to Happy Dragon a few times before and it wasn't great but it's close to my house. This visit the tables were sticky and had food on them. When I complained, the lady tried to argue with me! If this what it looks like where customers sit, imagine what the kitchen looks like. I had sticky arms when I left. Disgusting. I will be reporting them. Pros: Nothing Cons: Dirty and Nasty more

My fiance and I ordered from this place and they said it would take 45 mins to an hour for it to arrive, not to mention it took them 15 mins to take the order over the phone. Well after and hour we called to check and the girl on the phone was TOTALLY annoying and rude and she said it would be there in 20 mins. We called in 20 mins and she rudely said well we are kinda busy so you're going to have to wait...it'll be another 30 mins. FINALLY after over TWO HOURS from ordering the OWNER delivered the food and when we asked for some sort of comp on our 50 dollar order, he offered 4 dollars off....4 DOLLARS! The worst part was that he didn't even care that we were upset.....then to top it off we had ordered the dinner portions and they came in some small plastic container...and pretty much all of the food was cold. Needless to say these people were RUDE and their receptionist was not only ANNOYING but she was complaining to me on the phone about how loud someones child was being and she ""wished they'd be quiet and that the parents would control their children"". Not only would i NOT recommend this place but they shouldn't be able to speak with normal human beings!! If you want a great place this isn't it AT ALL!! Pros: not a thing at all Cons: basically everything about this place more

this resturant is horrible and I would not eat here, the food is not good and is under cooked. and the customer service is not good more

I just tried this resturant for the first time and do not recommend this resturant the food got to my house in 2 hours and it was cold, my wife got sick from their food and their service is horrible. DONT EAT HERE YOU WILL GET SICK. Cons: YOU WILL GET SICK more

NOV 14,2008 I decided to order some food , Went online and seen Internet Coupon. I clicked it and seen Free Appetizerwith 2 meals purchased! Nice deal Right? Well here is were it gets bad. I called them and ordered 2 entress and 4 soups about 27.00. I then mentioned the free apetizer coupon. And wow did I get a EAR FULL.""That is for dine in only"" Im like it does not say that. She goes on to mention we dont honor it. and ""I will give you 10% off dinner with other coupon.I told her apetizer valued up to $5.00. The 10% would amount to around $2.70. She balked and said NO.I said fine and I will talk to mgr when I arrive there. Pros: TAKE OUT PACKED NICE Cons: LONG WAIT AND POOR CUSTOMER SERVICE more

As I live down the street from them .... the food is really pretty decent ... I don't find the prices out of line with other place (although I do prefer a booooooooooooo-fet) but quality overall, service and delivery has been excellent after 8-10 times. I have never eaten in restaurant however but pretty pleased with their service, quality of food, etc .... Pros: Good Delivery Service, Quality Of Food Excellent, Price For Quantity Good Cons: Don't Really Have Any more

Our regular Sunday night place was closed so we decided to give Happy Dragon a try. What a delight. the person on the phone was great. Delivery was quick (said 45 minutes but it arrived in 30), price was on par with others and the food was good. We got a variety of things and all were tasty. Pros: delivery, food, service Cons: run of the mill menu more

We moved to the area recently and have found this to be one of the better and least expensive places around.. The kid's meal is HUGE!!! We are a family of 8 and can eat here for less than a Fast Food Joint! Having a place deliver and not have to take all the kids out to eat is a great deal! Pros: They deliver and large portions Cons: speed of delivery more

We have ate there two times. First time we went in and ate, food was fast to come, hot, taste about a 3 star! Service was at a 1 star with not so friendly wait staff. The last time we ate we had holiday company and go some delivery, took one hour to get to us and we thought we had the wrong place the food was tasteless and bland! Ruined us on eating there again! Pros: family style meals. fast seating. Cons: rude wait staff , one hour for delivery more

Great food, nice clean restaurant, personable wait staff and big portions. Our family's favorite Chinese restaurant! more

On a scale of 0 = BAD and 5 = GREAT , here is my scale . Wait staff 1 , food 4 , price 2, clean 5. Pros: Great location for us Pflugerville peeps! Cons: Wait staff could smile MORE!! Lower prices would help, thi is not PF changs so dont charge like it! more

WOW!! The service that Happy Dragon has is so great and the the food is excellent unlike any other chinese restraunt .There service to the customers is so wonderful and fast. If you have not try it you must go and see what i'm talking about. more