I've dealt with Hanger- a lot- over the years. They were always very friendly and accomodating before. BUT..... I called for an appointment this morning, and a receptionist by the name of 'DEBBIE' answered the phone. What an awful person. She was cold, uncaring, very irritating. After repeating every piece of my information to her at least 3 times (hearing problem???), she REALLY turned to ice when I mentioned I had MEDICARE. So, now, I'm looking for a new ORTHO store. I will miss Dr. Brock- it's amazing how the person who answers your BUISINESS PHONE can affect your future clients, not to mention your long-term ones. I am going to make sure I tell everyone I know, including Dr. Sciortino at North Texas Foot Care, not to ever use HANGER ORTHO.
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