Hanger Clinic: Prosthetics & Orthotics

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1810 Destiny Ln
Bowling Green, KY 42104

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(270) 781-7418
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Reviews

Editorial review from Citysearch 3/31/2014

I DO NOT( REPEAT) DO NOT RECOMMEND THIS CLINIC IN BOWLING GREEN TO ANYONE...OUR SON WAS HAS A CRANIUM ISSUE AND WAS IN NEED OF A CRANIUM HELMET WE WERE REFERRED TO THIS CLINIC AND WAS SUPPOSE TO BE TREATED BY. RICK RENTFROW WHO IS LICENSED AS A CERTIFIED PROSTHETIST/ORTHOTIST AND HE WAS VERY UNPROFFESIONAL FROM THE FIRST TIME WE SEEN HIM HE WAS VERY SLOPPY, DIDN'T INTRUDUCE HIMSELF, EVERYTIME WE WENT WE WERE IN AND OUT OF HIS OFFICE IN 5 MIN WHEN WE WERE THERE HE WAS VERY SHORT WITH US AND VERY UNCARING WHEN I WOULD ASK HIM HOW THE PROGRESS WAS COMING ALONG HE SAID THAT OUR JUDGEMENT WAS AS GOOD AS HIS... HE CUT HIS HELMET OUT WRONG HAD IT CUT TO WHERE IT WAS IN MY SON'S EYE TO WHERE IT WAS ACTUALLY RUBBING THE SIDE OF HIS EYE RAW EVERYTIME i WENT BACK HE SAID THERE WAS NOTHING HE COULD DO ABOUT IT THAT IF HE CUT MORE THE HELMET WOULD SHIFT BECAUSE HE DIDN'T WANT TO ADMIT HIS MISTAKE.... THE LAST TIME I FINALLY HAD HIM TO MEASURE MY SON'S HEAD WHICH HE SHOULD OF BEEN DOING ALL ALONG AND HE GAVE US AN INCORRECT FIGURE... IN THE END WHEN I CALLED TO GET A APPT I FOUND OUT HE WAS FIRED WHO WOULD FIGURE WOW THATS HOW I HAD TO FIND OUT VERY UNPROFFESIONAL AND THE RECEPTIONIST LAUGHED ABOUT IT SOOOOOO OVERALL THIS PLACE IN MY OPINION NEEDS TO BE SHUT DOWN FOR GOOD SPEAKING NOW THAT I GO TO NASHVILLE FOR FUTHER CARE AND FOUND OUT EVERYTHING HAS BEEN DONE WRONG AND NOW HAVE TO GET A NEW HELMET AND ANOTHER 6MTH OR LONGER OF WEARING IT SO ALL IN ALL MY CHILD IS THE ONE SUFFERING FOR HIS INCOMPETENCE AND PERSONALLY RICK RENTFROW SHOULD HAVE HIS LICENSE REVOKED........ more
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Additional information
  • Hours: Mon-Fri 8am-5pm
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