Gurnee Hyundai

Great! Christie was awesome! She did a fantastic job, very easy going, kept us within our budget and price range, didnt haggle us, and was very honest! Couldn't be more perfect of a sales person that started 3 weeks ago! more

Long story but Len was awesome and was very understanding. I am so happy how he turn my disappointment to a positive . I am very happy with my car and would recommend Len to all my friends and co workers. \r I am also happy how GM and Len made me feel happy that I went back to the dealer I had brought my first car from. more

Jim Gass was our sales rep. Excellent service thruout process. Knowledgeable, polite, not pushy. Did what he said. he would do/ in every instance. Car was delivered on time in excellent condition more

Numan Pasqualine was my sales Associate. He is very professional and answer all my questions. I will always go back to Gurnee Hyundai and request him to assist me and the future for my next purchase. I will always refer someone to him. more

Numan Pasqualine was my sales associate. I dealt with him and Andrew Harris during my visit. They were both kind and worked with me to get me in the car I wanted. more

Gurnee Hyundai was the 4th dealership we visited besides seeing Chicago Auto Show displays. At first, Ray answered our questions over the phone and greeted us at the entrance. Jim Gass and his trainee Ray assisted us in finding a car that would give us satisfaction. Both men showed us the cars in the lot and allowed us to test drive. Ray was with us most of the time since Jim was with other customers. Ray has a very pleasant personality, patient and never pressured us even though it was getting very late in the afternoon. He treated us better than the other sales people in prior dealerships even though he's new in this type of trade. Thus, allowing us to weigh things and make the best judgment on which vehicle to purchase. Maybe, we did not get good attention from sales people of other dealerships because we do not look impressive. We're just ordinary people. \r Buying a car is a major financial decision that will affect our lives for several years and should not be taken lightly. We have been researching, studying, and comparing cars since last year and we decided to go with Hyundai Santa Fe Sport. We believe it's the best car for our needs. \r We also observed that Jim instructs Ray very well and treats him with respect. We believe both of them will bring in success to Gurnee Hyundai. \r The free hotdogs was a very kind gesture of your business. We have been to several places with no time to eat. Thank you for caring and God bless you.\r The only issue was with the business office - The car was paid in full. The invoice was not marked ""Paid in Full"" nor was our $16,562.16 check payment written on it. Our bank confirmed that Gurnee Hyundai already cashed the check but, we never got a receipt for it until now. more

I was planning on buying a Honda Accord until I test drove the Genesis. It's not as practical being a rear wheel drive, but it's a very nice car. I wish it had the backup camera and even an add-on option for remote start, but otherwise love everything else about the car. Jim Gass is an awesome salesman. I am an engineer and previously a very successful sales person so I am both analytically inclined and experienced with sales tactics and I still really enjoyed working with him. more

Mr. Gass was extremely helpful and understanding of my needs. He had a lot of knowledge of the vehicle I wanted to purchase and made the whole expericance very pleasureable. more

I had a blast talking with Jim Grass. He was able to give me an excellent customer service while selling because I didn't feel like he was trying to take advantage at me at all. Instead, he delivered a great ease in communicating and asking questions.Every time I ask him if I can try out a car or decide on something, I didn't feel pressured in doing so because he gives me time to think.Thanks. Tom Gudbrandsen became the finance manager, and he smiled when he saw me asking how I was doing.He explained to me clearly and showed me very well which bank he tried to give me a loan. So, I was overall satisfied. Thanks. more

Excellent shopping experience , sale associate was very helpfull, patient and had excellent knowledge . He answered all my questions and fulfill all my needs. Ambient was also very relaxing ! I will visit again more

Outstanding. Gary was very patient in working with us. I advised him early on that I was not in a rush to trade-in my existing vehicle and purchase a new vehicle. I wanted to look across all possibilities in making my next vehicle choice and ultimately select the best vehicle for us. Gary went above and beyond to provide great service. I will recommend him to my family and friends when they consider their next vehicle purchase. more

Gary was great. We walked out very happy. We got exactly what we wanted. It was a pleasure dealing with him. He spent a lot of time with us showing us different vehicles. more

I am completely satisfied with the service - David is a very caring person and takes very good care of my car. I always come here for service and have never had a bad experience. Thank you... more

It was a pleasant experience, I was nicely greeter by Mr. Smith and was very helpfull and informative on a car i was looking, he offered me many different options and helped me throughout the whole process, beguining to end and also notice all the other personal's attention to us. more

Pleased with the willingness of the dealership to negotiate the price for the vehicle. Other dealerships made it difficult to reach a price on a new vehicle. Also, Len went out of his way to pickup our new vehicle, which was much appreciated. more

Rep was Sam Shamon (not on your list above). Experience was tough because I wasn't feeling that well.. kept having to step outside for fresh air & Sam was very understanding and fine to work with. I love my Camaro but I wish I could have gotten the V8 stick shift black Camaro with barely any miles that you guys had at the time.. I just like to go fast.. maybe next time more

Very quick, pleasant & smooth experience. Staff was very polite. Von Matmanivong & Tom Gudbrandsen were great!!! They carefully helped me & explained all details of the purchase of the vehicle. Best car buying experience ever! more

Mark Strege and his team have ALWAYS provided my husband and I the utmost professional and patient service. When I call to bring my car in, they listen to my needs and arrange for my vehicle to come in at the best availble time that is convenient for my family. They are friendly and personable. Currently, my family is on our fourth Hyundai! more

My experience at Gurnee Hyundai was wonderful. Everyone was extremely helpful and took care of everything. Coming here for a simple oil change is even worth it then going any where else, because of how well they take care of you and your car. My car looks wonderful and they even cleaned it after they were done with the oil change. more

Gary was very professional and helpful. I had a great experience and didnt feel pressured. Gary did a great job determining what was the most important to me and trying to meet my needs as a customer. I am pleased with my deal and will reccommend this place to friends and family in the future. more