Guarantee Maid Services

I've never used a cleaning service before but to get my home listed for sale i needed some help. i have a very small home, which is why we are moving. It took them 4 hours to clean a 1300 sq ft home. it seems pretty clean, but to 4 hours at $80.00 an hour :( i will never use them again more

As a landlord, I have hired various cleaning companies to clean my properties. This one has to be one of the worst in town. Not only was only one person sent when I was told that two would come, but I was charged $163 to clean a 700 sqft apt. and she did a mediocre job. When she left, the floors were sticky, the kitchen countertops were still dirty, and the inside of the kitchen cabinets (I was told they clean those) had not been touched! When I spoke to the owners, it was obvious that their ""services"" come with absolutely NO GUARANTEE and that money comes before customer satisfaction. They were very eager to pre-charge my credit card to ""reserve"" my appointment, but did not offer anything when it came to making sure was a satisfied customer. Their business should indeed be renamed ""THE NO GUARANTEE GIRLS""! In light of their shady business practices I'm going to complain to the Bettter Business Bureau and also possibly contact the Attorney General's office. more

I have been a customer for 2 1/2 years now and I wouldn't dream of going back to the other places I have been. I am a working professional and mother of 3 children who are extremly active with sports. more

I called and hired Guarantee Girls to begin cleaning my home last week...being a busy, Executive mother of 2 children, I needed an extra hand. (PLUS, for the record, I cleaned houses for 2 years while I stayed home with my children until they were each 1 year old.) more

I've been very please with Guarantee Girls and their dependability and consistency over the years. In my opinion, that is what makes this professional cleaning service the one to choose over all the others. more

The previous review sounds like sour grapes maybe a competitor of Guarantee Girls. I have been using the service for the last 3 years and couldn't be happier. I arrive home and my house is clean. When I have been there to let the girls in they are always professional and pleasant. One of the few services that has uniformed employees. Any special requests are handled. They go above and beyond to insure that I am satisfied. Will remain a customer for life!!!!! Pros: friendly employees more

When I called to arrange for the cleaning I was told they were thorough. I needed my new home cleaned before I moved in. 2 girls showed up with dust rags, oven cleaner & a cheap vacuum. Within 40 minutes, the 2 girls told me they were finished. I had to send them back into the home two more times. Finally it was obvious that no matter how many times I sent them back to clean, they weren't going to do any more work. They tore up my carpet with their vacuum and one of the rather large ladies sat in a chair and broke it. I called the office to complain and they admitted the girl was large enough to break a chair, but denied ruining the carpet and only after saying I had a legal inspection document they admitted causing the damage. I would not recommend them to my worst enemy! I could go on and on about the poor cleaning job, but what's the point. How clean can a place get when all you have to clean with is dust rags & oven cleaner? Pros: nothing Cons: did not do the job they were contracted to do and they ruined my property more