GroomingSPA Bellevue

I decided to try this place out on 8/24/11 after reading some good reviews (none of which are recent, which I should have noticed.) I wanted a place that would be kind and gentle to my dog who almost died from liver failure earlier this year. I got the opposite.\r \r Not only did they have him in there for a ridiculously long 7 hours, and gave him a mediocre at best haircut, but they actually did something to harm him. When I picked him up, I noticed that he couldn't open one of his eyes. (They didn't tell me this beforehand, I had to point it out myself.) The girls said that shampoo or hair must have gotten in his eye. I talked to a manager on the phone who told me that he wanted to make it right so if I needed to take my dog to the vet, they'd pay the bill. I took him to the vet and it turned out he got a corneal ulcer that was caused from shampoo chemical burns. I brought the bill in the next day and it has now been 2 weeks and I have heard nothing. I have called and have been told they were still looking into it. I wrote a letter to the owner even, and still haven't heard a thing. No one has even called to see how he was doing. Most companies will admit when they are wrong, and will go out of their way to make it better. If they would have treated me with respect and tried to solve the problem, I wouldn't be writing this review. I got none of that.\r \r UPDATE (9/13/11): I did finally receive a check to reimburse the vet bill and a letter apologizing. The manager had a family emergency and that's why I didn't hear back from him sooner, which I completely understand. I just wish someone else who worked at the grooming spa would have told me this weeks ago, so I didn't feel like I was being ignored. I still don't think the girls who work there treated my dog well, and kept him too long, especially since they didn't even do a good job with his haircut. I do feel the situation is now resolved, but I won't be going back there unless they get new groomers.\r more

I was so glad I found The Grooming Spa a couple of years ago. Not only do they provide professional services, they really care for your dog! My girls have been going there and consider The Grooming Spa a place to go, not avoid. They love the staff who cuddle and love on them and really care about their welfare. I highly recommend The Grooming Spa to all pet parents who want a spa experience for their pets! more

I have take my puppies to many groomers and none of them compare to the Grooming Spa. They are amazing. more

ROXY LOVES THIS PLACE AND SO DO I. LOVE THE FULL SERVICE OR DO IT YOURSELF TREATMENT. BOTH ARE GREAT. more

We have been taking our pom to ""The Spa"" for over a year now and have the best experince each and every time. They are so great with our nervous little dog and do a fantastic job grooming her. She loves Jenniffer! more

I have taken my dog, Kuma, there since he was a pup and the staff does a great job on him every time. Definitely would recommend them to everyone! more

I am extremely happy with the service Grooming Spa has unfailingly delivered each time I have taken my dog there. The staff is patient and wonderful with the pets. I would recommend Grooming Spa any time. more

There are many groomers to choose from in Bellevue. Some are a bit scary... But I was fortunate to find this place. They take such great care of my Yorkie Chuck and I LOVE the way they listen to my quirky preferences for his haircut. I could do it myself, but for the price and the quality, bringing Chuck here is the way to go. more

I have 2 dogs that I have had groomed here for the past several years. They are amazingly consistent; the dogs always look great !! And the staff is wonderful - what a fantastic team. I have gone many places over the past 20 years and this is THE BEST. more

My second visit to Grooming Spa and have been extremely happy with their service. Will definitely tell my friends and plan to be back. more

My Husky ""Bear"" is the happiest .. best looking pooch after Jennifer gets done spoiling him. I've recommnded The Grooming Spa and Jennifer to many of my of my friends. All of them that took thier dog to The Grooming Spa are exremely happy and grateful for the recommendation. If you don't beleve me, Just ask Bear ... ;) more

The Grooming Spa has a very friendly staff over the phone and in person. I also like that the facility is well kept, it never has that “wet dog” smell. This is Jonny Cat's third visit and he always looks beautiful with his cute little lion cut. It is very hard to find a groomer that you feel comfortable with and trust with pet, especially if you have a cat! I would highly recommend The Grooming Spa for your pet. more

It is an awesome place. The store has been open for 14 years owned by the same people since day 1!! The staff is so professional and caring to all the pets they groom. They show integrity and concern for each pet individually. My dog loves to see them each time we take her there. They always greet her with open arms and they also do and amazing job grooming her. THEY HAVE NEWLY RENOVATED TOO!! So they have a whole new look now that's classy & cozy. They use a Spa Treatment for my big dog & it's called Hydro Surge bathing. It deep cleans the bigger dogs with a lot of fur and undercoat. It works! They are located across the road from Lowe's and it's convenient shopping for your home projects. Also, they are in a convenient strip mall area with lots of different stores such as: Kitchens Plus, Tap Plastics, American Games, and a bunch more. So you really can't beet bringing your dog here. Take my word for it, you get what you pay for, so go and experience it for yourself!!! more

I have been a customer of the Grooming Spa for nearly 5 years and have always been very satisfied with my dog's grooming. She always looks and smells wonderful...and stays that way for quite a while! I highly recommend them if you want to pamper your pup! Pros: Professional and thoughtful more

Wonderful, caring staff. We looked for a groomer to replace our long time groomer for our Sheltie. We tried every type, the chain pet store groomers, the mobile groomers, the ""posh"" groomers; none were up to par, in fact most were terrible. I read a review on City Search for the GroomingSPA in Bellevue, so we tried it. We have been taking our shy Sheltie here ever since and we wouldn't take her any where else!\r We have been taking our dog here for 2 years now and they still give excellent service. Posted October 2nd,2010 Pros: gentle, knowledgeble staff Cons: wish it was closer to Renton more

We have been extremely happy with GroomingSPA Bellevue. We had tried several other groomers and grooming businesses, after our dog's long time groomer left the area. The GroomingSPA seems to truly care about our pet. They often call to let us know if they notice just the slightest thing. They literally saved our dog's life because they called about some unusual behavior she was displaying, which turned out to be a life threatening condition if not treated. Thankfully our dog recovered. We wouldn't trust our dog to any other grooming establishment. Pros: Really care about your pet more

I've tried several groomers now and had given up on finding one that would meet my expectations. I have a very nervous small mixed breed and it's hard to know just how to cut his hair. Because of his nervousness, I mostly groom him at home (bi-weekly bathes, daily brushing) and only take him to a groomers when he needs a complete overhaul due to his long hair. I dropped him off at The GroomingSPA and he was of course scared to death but when I picked him up he was outside with his groomer taking a ""potty"" walk and could not have been more at ease and happy. \r His cut was perfect, he was squeaky clean and I will FOR SURE be bringing him back there again!\r It's pricey, but if you love your pooch well worth the $$$. :) Pros: Very clean, pet friendly environment more

The team here is the best! Our boiy Josh is 75 lbs - and nervous !!. They take Josh in and he does very well with their whole team! Last visit was just awesome - He has a shedding issue and the anti-shed treatment and undercoat brushing is still working ! Thanks GroomSpa! Pros: Calm and caring team Cons: Haven't found any yet more

They did exactly what we requested and kept to schedule. Both of our English Springer Spaniels got a field cut. Best cut ever - same length - no uneven spots! Attention to detail tto (washed the collars). Highly recommended. Pros: Did exactly what we requested and kept to schedule more

I have been to Berlin, Paris, Amsterdam, and countless others in California and Florida. This place would do SO WELL if they went there. They are among the world class grooming establishments I've been to. They not only know how to do the cut I asked for, they did more than any other place I've been to--and it was included in the price. I never write, but when I found them online, I decided to give them the accolades they deserve. Definitely worth a try, and yes, they are worth the price. Pros: Location, Staff, Cleanliness, Comfort, Online Reviews more