Groome Transportation

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5500 Lewis Rd
Sandston, VA 23150

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(804) 222-7222
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Groome Transportation - Sandston, VA
Reviews
( 32 )
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( 2 )
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Best

The shuttle was clean, a MUST for me. The driver could tell we weren't in the mood to talk, but stayed off his cell phone and helped with our bags.

Worst

I've used Groome to set up transportation for numerous clients, and I hate calling their dispatch/reservation office. They are constantly putting me on hold, treat me as if I'm ""...

Never a Bad Experience 3/15/2012

Never had a bad experience with these guys. They're always polite. more
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Never a Bad Experience 3/15/2012

Never had a bad experience with these guys. They're always polite. more
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Very pleasant, great driver! 3/5/2012

Very pleasant, great driver! Efficient and timely as always. more
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Very pleasant, great driver! 3/5/2012

Very pleasant, great driver! Efficient and timely as always. more
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Won't try anyone else. 2/27/2012

Drivers make the company. Been using Groome for 3 years and won't try anyone else. more
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Won't try anyone else. 2/27/2012

Drivers make the company. Been using Groome for 3 years and won't try anyone else. more
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Prompt and Courteous 2/23/2012

I really appreciated the promptness and courtesy of the driver. more
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Prompt and Courteous 2/23/2012

I really appreciated the promptness and courtesy of the driver. more
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Always on schedule. 2/13/2012

Very consistent service. No surprises. Always on schedule. more
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Always on schedule. 2/13/2012

Very consistent service. No surprises. Always on schedule. more
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Timely and Very Courteous 2/8/2012

Service was timely and very courteous - I recommend Groome! Thanks! more
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Timely and Very Courteous 2/8/2012

Service was timely and very courteous - I recommend Groome! Thanks! more
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Awful customer service when making phone reservations 1/27/2008

I've used Groome to set up transportation for numerous clients, and I hate calling their dispatch/reservation office. They are constantly putting me on hold, treat me as if I'm ""wasting their time"", and just flat out rude. Pros: On time, Cons: dispatch office, reservation staff more
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Awful customer service when making phone reservations 1/27/2008

I've used Groome to set up transportation for numerous clients, and I hate calling their dispatch/reservation office. They are constantly putting me on hold, treat me as if I'm ""wasting their time"", and just flat out rude. Pros: On time, Cons: dispatch office, reservation staff more
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Groome Transportation Currently Operates Shared Ride, Door-To-Door, Shuttle, and Charter Services at Richmond International Airport

Owner Message

  • Groome Transportation first began providing transportation to the Richmond community in 1935 and began service to what is now Richmond International Airport in 1947. Today we've logged over 100 million miles on our cars, limos, vans and buses. Even though we've expanded our services well beyond Virginia, our business is still family owned and operated.


    Since our inception in 1947, Groome Transportation has been an innovator in the ground transportation industry, among the first offering shared ride door-to-door services, zone based fare structures and scheduled airport shuttle services. We have continued to grow and expand our services by maintaining a first class fleet of vehicles, a staff of professionally qualified drivers and office staff, and by maintaining our most important commitment to you, our customer.. Mini Buses

Additional information
  • Hours: Airport Shuttle Monday-Sunday: 12am-11:30pm
  • Payments: American Express, Discover, Master Card, Visa
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