although I wasnt crazy about not being able to just 'show up' to see an agent...I have to tell ya...it seemed like they respected MY time as much as theirs which was a nice change from other companies. There was no pressure and our agent took a ton of time to understand exactly who were we. As a result...we ending up not going where we thought we wanted to go but where she recommended and I have to tell you it was the greatest trip we've ever had! Kudos (did I spell that right?) to Greystone Travel Agents!!
Pros: Best personal service!
Cons: and a pro: had to make an appointment for a meeting
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