I wouldn't have minded if you were legitimately late or needed to reschedule, but to repeatedly lie throughout the day and say you were coming by in two hours or...finally 8 hour later to claim you would be over in two minutes... and then never show up is beyond unprofessional. I honestly don't know if I have ever been more disappointed by any company ever. What a complete waste of 9 hours of my life. I would discourage anyone from calling you because beyond wasting my time you have also apparently done the exact same thing to other customers...if only I'd read their online reviews of you earlier. You are only as good as your word, the saying goes. Well...your word appears to be worth nothing.
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