I bought granite. The countertops were the color I ordered, but the backsplash was a different color. When they came back to fix problems with the installation they brought and installed a third color of granite. We're not talking about color variations in the granite. We talking about totally different colors, as identified by Granite Expo employees. The owner told my contractor it was ""close enough"" and would not refund my money. This is just ""the tip of the iceberg"" of what they screwed up. The owner was abusive and threatening. I hate to say it, but I gave up. Jesse (the owner) is very good at being intimidating. I was afraid of what he or his ""ex con"" installers would do. I had to have everything done a third time. I found a different granite company, Granite Outlet. They did a great job at a very reasonable price!?
more