Good food, lousy delivery service. I ordered food at around 6:30 tonight and was told it would be delivered in an hour. When more than an hour had passed, I checked my phone and found that they had attempted to reach me. It must have been when I was in the bathroom as I had my phone with me the rest of the time. I called them back immediately and found out that the delivery person had been there and found the building my apartment was in but couldn't find my very clearly marked 1st floor apartment. He must have gone down only one entry corridor instead of both of them. They said when I failed to answer my phone he went on to make other deliveries and that he would come back around after those were completed. When I said that I was concerned that the food would be cold by then (with temperatures in the teens) they said that if I didn't want it they would inform the driver to just bring it back to the restaurant. They didn't seem concerned at all. I opted to wait, but when it arrived 30 minutes later (over 2 hours since I had placed the order) I told the driver to take what was probably the ice cold food back to the restaurant. About a half an hour later, the owner left me an voice mail saying that if I had a problem with her restaurant, I should call her about it and then she left her phone number. When I called her, she told me it was my fault that my food was so late and that it was unreasonable of me to expect that a delivery person would check all corridors of the apartment building. So, if you decide to place a delivery with this restaurant, make sure you give them explicit directions to your home and don't dare go to the bathroom without your phone.
Pros: The food is good.
Cons: The food isn't so good that lousy delivery service is acceptable, at least to me
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