Grandview Travel

""Grandview Travel was knowledgeable, responsive and detail-oriented while planning our dream honeymoon. It was by far my best experience with a travel agent. I am looking forward to planning our anniversary trips for years to come with Grandview Travel.""\r ""Satisfied Customer"" more

I absolutely concurr with the Angelamae and more.\r Look, you want an agent that is going to do your work for you, right? Otherwise it's best to just book your trips directly (disney/cruise ships/inclusive vacation resorts/etc).\r \r The person who booked our trip took us for a ride. We didn't get a room, but rather was on 'room standby' waiting until the cruise gave us a room. I ended up calling our cruise ship directly and worked everything out with a coordinator for the cruiseline. Please do research before hiring an agent. Make sure they've been in the field a while before having them plan your trip. The agent even boasted with us about a complaint from a Honeymooning couple in Greece that hated the hotel they stuck the couple with! This is NOT an endorsement.\r \r I really suggest contacting ASTA or begin your search by finding a seasoned agent who specializes in your specific area of travel (ie, if you want Disney, get a Disney agent). Otherwise, good luck. more

He booked our flight and hotel, & finally booked a rental car after telling him 3 times that we needed a car. He did not book our trip through Walt Disney World-even though that was what our trip was about-so we had to make all those plans too. He did not offer to help with that or give any info about it. He had to scramble to get our car for us b/c he didn't do it to start. When our flight was cancelled d/t weather, the 1800 # told us there was nothing they could do, so we had to take care of the hotel and flight ourselves as well. I kept thinking this was a joke, but they were so terrible from Grandview Travel to the help line. I learned that this travel agency is only good for booking a flight and hotel, so I will do that on my own next time. If you want any help w/planning of your vacation, DO NOT use this company! Cons: poor service more

My husband and I recently returned home from a winter vacation get-a-way to the Caribbean that Grandview Travel on W %th Ave planned for us.\r I am writing this review because of the outstanding service we received from Grandview Travel. After searching the net for good deals, we just became frustrated with all the hotels and airfares and different prices we found. Plus, we thought, who will help us if there is a problem when are are out of the country? At that point I asked some friends and family if they had ever used a travel agency and who they would recommend. After I heard Grandview Travel twice I called and I am SO glad I did. I spoke to 2 agents there before we made a reservation. These agents were most helpful and patient with all my questions. Our Travel Agent was awesome! She was able to find us a great air and hotel package at the Grace Bay Club in the Turks and Caicos that saved us about $300 per person PLUS we received a free upgraded room at the resort when we arrived. I highly recommend both Grandview Travel and the Grace Bay Club. We came home with great memories to last a life time!!!! more

I am trying to plan my honeymoon I have had problem after problem with this agency. I would never recommend Grandview Travel to anyone. I would actually advise that you stay well away from this group. There are hidden fees I was charged for without my consent and I have gotten awful service- even going to the management did not help my situation, so beware. Pros: There were none- this experience was a nightmare Cons: Customer Service and satisfaction, Hidden fees more