Grand Slam Usa Indoor Battng

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3636 Virginia Beach Blvd Ste 107
Virginia Beach, VA 23452

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(757) 431-0505
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I bought a bat with the recommendation of 2 store employees. The very next night the bat broke on FIRST contact. I took the bat back the next day. Owner REFUSED to refund money OR...

Editorial review from Citysearch 12/27/2013

I have taken my son here for 8 years and have always had a great customer servive,they are their to help as soon as you walk through the door.I am very thankful that they know what they are talking about with any questions you have about baseball equipment.I have bought 5 bats as my son grows at grand slam and they will tell you all new bats have a manufacturer warranty and you will need to send it to them for replacement. more
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Bad Customer Service 11/4/2011

I bought a bat with the recommendation of 2 store employees. The very next night the bat broke on FIRST contact. I took the bat back the next day. Owner REFUSED to refund money OR give store credit. I told him that I have spent HUNDREDS of dollars in his store on bats, gloves, batting gloves, etc. And that he would lose me as a customer if he didn't at least give store credit. He shrugged his shoulders and said ""OK"". Needless to say, I am done with that store. It's costing me extra money to send the bat to the manufacturer, and my son is without a bat. more
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