All reviews seem negative
Check the BBB, Google, Yelp, etc... reviews. Not a registered MD business and will take you to the cleaners!
Gramps Can Fix Anything But Congress and Teenagers. Call today (443) 731-6120.
Gramps Can Fix Anything But Congress & Teenagers. Answering calls seven days each week, and repairing all brands and types of TV's, and with special promptness within 25 miles of Newark, DE. and Elkton, MD. In-home service is a specialty of ours but tv's and stereos and all other electronic devices may also be dropped off at my home any morning after 6:00, seven days per week, just so you call ahead first. And please read more highly detailed information below. Firstly, I have a special note for you regarding modern tv sets' most common trouble "My tv simply won't turn on!" 'No-turn-on' is the trouble that folks call me about most often, So I always keep special parts in my tool kit in order to have my best chance to correct this particular trouble in your home, and during just one visit. Also, 'no-turn-on' is the most likely trouble to be caused by power outages and 'surges'. Surges are sudden sharp increases in the voltage that your local power company supplies to your home. So I have had to learn how to properly write claims and appeals to home owners' insurance companies and power companies so that they may cover any outage / surge damage costs that you suffer if in fact I find that your tv's failure is surge-related. So, while my sons and I repair all kinds of troubles in all brands of tv's since the 1960's, I do believe that we are also the local 'go-to-guys' for 'no-turn-on' troubles in particular; and the number of recent outage and surge-related tv breakdowns in my servicing area have been very surprising unprecedented in my 40+ year history and so damaging that the Public Service Commission and Maryland's Governor O'Malley have become very demanding recently of nearby power companies to improve their surge / outage limiting hardware and services. My super-high-tech sons and I have many dozens of the very finest references from old customers near you who will happily attest to the quality of our old fashioned carefulness and conscientiousness and maximal attention to detail, and most importantly to our ever present awareness that you, as our customer, must always be treated in a way that we would wish to be treated if we were 'in your shoes'. Our candor regarding all charges is unmatched as to plainness and details, and in always being wholly 'up front'; and we never ever exceed a bid, and we back up all our words with writing usually and preferably by emails. Please ask for such emails. It's good to have everything in 'black and white'; and please ask me about our 2 year guarantees on our completed repair jobs they are unmatched in being protective, plain, and meaningful. Our minimum visit charge / diagnostic fee is always stated/written in advance and usually pays for all diagnostic work and is a very important amount to be totally clear about because it so often represents the dollars that folks invest in us in order to find out what their total dollar outlay will be. It is 'gambling money', if we should state it in its coldest and hardest terms; and it is nearly always in the range of $68 to $286 depending largely upon our estimation of the diagnostic time to be needed. Diagnostic time is the amount of research time needed in order to arrive at a total job bid that you can wholly rely upon. The 'bottom line' when it comes to our charges is that we will always be boringly detailed and wholly 'upfront'. It's a whole lot better to never have a misunderstanding than to have one that needs to be fixed. We give 5% off for seniors, veterans, teachers, clergy, folks with hardships, and police. Ditto for folks who come to me through Angie's List or any Better Business Bureau, and ditto for folks who tip me 10% for our Help To Homeless Vets Program. And yes, those discounts may end up amounting to a total of 10 or 15% for some folks, and that's okay, but our customers must remember to...