Gramps Repairs Refrigerators & Freezers Only - Fast And Thrifty

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id: 39200814
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71067
Aberdeen, MD 21001

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(443) 256-3613
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Gramps Repairs Refrigerators & Freezers Only - Fast And Thrifty - Aberdeen, MD
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Owner Message
  • Fridge and Freezer Repairs Only! Please expect maximally careful, courteous, Golden Rule treatment from "Gramps and Sons". Expect the best from us; your high expectations will help us to do our best -- and then some! Repairing all brands and types of refrigerators and freezers; and with special promptness within 35 miles of Elkton, MD. and Newark, DE. My super-high-tech sons and I have many dozens of the very finest references from folks in the area who will happily attest to the quality of our old fashioned carefulness and conscientiousness and maximal attention to detail, and they will attest also to our ever-present awareness that you, as our customer, must always be treated in a way that we would wish to be treated if we were 'in your shoes'. Our candor regarding all charges is unmatched as to plainness and details, and in always being up front; and never ever exceeding a bid; and we back up all our words with writing. [Please feel free to ask for copies of our references; and ask us also to email to you a copy of our uniquely protective and truly comprehensive two year guarantee on all parts and labor.] Our minimum visit charge is always stated/written in advance and usually pays for all diagnostic work and is a very very important amount to be totally clear about because it so often represents the dollars that folks invest in us in order to find out what their total dollar outlay will be. It is 'gambling money' if we should state it in its coldest and hardest terms. That minimum visit charge varies from $86 to $286 depending most largely on our estimation of the research and diagnostic time that will be needed in order for us to arrive at a total bid that you can wholly rely on. The 'bottom line' when it comes to our charges is that we will always be boringly detailed and up-front. It's a whole lot better to never have a misunderstanding than to have one that needs to be fixed. I'll close by promising that my sons and I will impress everybody with our disregard for formalities and swanky stuff and anything that drives up overhead costs, so please don't throw us out when we show up in Goodwill clothes. We keep Goodwill in business. But when it comes to all the new fangled high tech stuff that will help us to give the highest levels of competent service? We cover all that to the max. We promise old fashioned caringness and new fashioned smarts. Thanks for the reading. We'll work for you in a way that will make you wish to recommend us, and to email to us super reviews for us to put up on the Net's new review sites. We'd have never lasted 50+ years in this line of work unless our customers became well satisfied and so then became our boosters. Our very best customers are very very careful people. All the best, Frank "Gramps" Johnson "Honest Service Since The Sixties. Smart And Honest Service Since About The Eighties" Reviews: I stumbled across Gramps doing a basic Google search. I wrote an email with my question and got a quick, friendly response. After trading emails a few times, I realized that he's actually in another state then I am. After speaking on the phone with him, I didn't care. I will be taking my TV to him as soon as my schedule affords the trip. He was honest, up front, obviously knew what he was talking about, and even gave advice on seeking out other repair men if I didn't want to travel. Since then, I've emailed him questions about another TV, and he has been just as helpful. I thought this kind of service was dead in this country. Gramps is the man, and he just wants to help you. If you have a problem that can be solved over the phone, he'll help you figure it out. He is funny, polite, honest, and is actually looking out for your best interest. I'll post a follow-up review once I take my TV down to him. I know so much more about the game from just talking to him, and I haven't payed h...

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  • Hours: M-Su 24hr
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