I took my 2009 Maxima for an oil change to their new Greenfield location today (10/27/10). During my wait I conversed with the salesperson Barb who sold me two vehicles, and more to come. Barb,don't retire. She is one of the great salespeople they have at Boucher.A short time later Dan the service writer came and said they had to jump my vehicle to get it started,and that I would need a new battery. By the way, Dan was very congenial and informative. After Dan left Brad,the service manager came to me and described in detail that my battery had a premature bad cell. He said the battery would be replaced with an 84 month warranty,at no charge.I was also introduced to Chad the service general manager who also was very courteous and helpful. I then went to speak with Gus,the general manager about my incredible experience with these fine people. I just wanted to let him know what a great group of employees are employed at this dealership.During my conversation with Gus,I mentioned that my license plate brackets were getting weathered from the Wisconsin winter,He went and brought me two new license brackets at no charge. Now I can continue to advertise the great Boucher name for all to see.It is my sincere hope that you all remain at this dealership for years to come.Thanks again Gus,Chad,Brad,Dan and the lovely Barb.
more