Golds Gym so all the advertising out to be better than it is.\r
This particular location is beautiful, clean, has good equipment and great independent trainers.\r
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The staff is the problem:\r
the head of the trainers is a young, irreponsible, flirty and rude gay man who is completely incapable of working with anyone other than his personal friends. He is too young for the job and obviously was hired to save money. He cancelled twice on me and is rude.\r
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the manager will not listen well to feedback, is out of shape and also rude\r
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many on the sales team are rude after they have sold you and ga ga happy as they are attempting to make the sale\r
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They do not monitor for:\r
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stench: they could be using citrus sprays and asking members to use anti persperints\r
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Sexual activity: there is intense activity in the mens sauna making this uncomfortable for people who are NOT gay and this belongs in a bath house not a gym\r
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sound: often the sound system is too low to enjoy. Everyone is so busy chatting and having run they pay little attention to operations\r
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The maintenance team works the hardest\r
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Recently they put on a roof and had NO EXTRA AIR BLOWERS, no apologies, no closure, just exposed people happily to toxic conditions\r
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They are very arrogant
Pros: good ind trainers, good equipment, good ambiance
Cons: unresponsive and rude management, increasing rates, smells
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