The following is only my own experiences, observations and opinions. You should form your own opinion based on your own experiences:
After over 2.5 years with this dysfunctional dentist office - I am never going back.
Unprofessional. Passive aggressive hostile office manager (OM) and a dentist who does not listen, is unresponsive, sullen and “checked out” and does not appear to even enjoy her occupation. Dr. Cauthen appears “put upon” and impatient if you ask questions about your treatment. She does not like to be questioned and gives monosyllabic, cursory and impatient answers to complex treatment questions.
She recommended the most expensive, time consuming and invasive options rather than the other available less expensive and less invasive options. Problems: #1. She assessed my condition to require ALL my teeth be crowned and some alignment procedures at a cost she estimated to be $30-$35K. Considering that is 28 teeth, that IS a reasonable estimate- for 28 teeth. However I had a second opinion from a different highly recommended dentist who had a good reputation of excellent work and being honest and frank about different dental options—not just a “money grab”. . He recommended that only 8 to 10 (not all 28!) of my teeth needed crowns— and some other additional and different alignment and repair procedures-- but NOT “all” of my teeth needed crowns as Dr. Cauthan had adamantly insisted upon. My new dentist’s cost is less than ½ of the cost of the excessive, invasive procedures Dr. Cauthen wanted to do. Instead of $35,000 - it will cost me about
$12-$15 K for less invasive procedures. Dr. Cauthan gave me only two options: “get all new crowns OR get dentures.” She does not see the “middle ground” in treatment but only recomme
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