I took a very sick puppy there yesterday since this was the closet vet to my home. The staff wouldn't even acknowledge me until I signed in. They wanted to take the puppy from me and I refused. They stated they could not have a sick puppy in the lobby and I was shuffled into an examining room to fill out paperwork. The paperwork required i give them a driver's license number which i felt violated my privacy. I was paying by cash so I did not provide it nor was I in the mood to dig through my purse while super concerned about Stella. A young woman collected the paperwork, perused it and stated they needed the DL info. I informed her my private info was none of their business. She left and another woman came in and stated they needed my DL or SSN or they would not render any services. I again stated it was none of their business and I was paying with cash. I was told to leave. I was already emotional and told her while heading for the exit, they didn't care about the animals just money and numbers. An old lady carrying a animal crate was blocking my way to get out and this staffer came running over to me getting way to close and stated leave now or I'm going to call the police. I asked her if she would like me to run over the lady on my way out. Finally I was allowed enough room to get out the door and drove my sick puppy 45 minutes to another vet. They had the exact same sign in paperwork which i completed in the exact same way and not one word was said about the missing DL info. What is wrong with these people? Am I the slave and they are the GODS demanding they know my private information? And what about caring for the 2.5 lb puppy with diarrhea and vomiting? It was 8:40 am when I arrived at their office and the first thing I noticed was the several piles of dog poop close to the front door and thought to myself, this is not a very good sign. Sorry I can't recommend this vet. The good news, Stella is feeling much better thanks to the other vet.
more