Gerlach has the best trained and most effective service perasons and I have tried MANY. They are certified and that can assist you if you are trying to make a claim for carpet warranty. They were also able to clean some of my fabric covered antique chairs that were damaged by a runaway bleeding animal. Good company
PROS: Well trained and courteous staff -
CONS: in this case you get what you pay for. They are not the least expensive.
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