There was a time when Webbs had the best breakfast at a good price, now they keep raising the prices, their service is crummy, and they are stingy with their servings.\r
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For a decent breakfast I used to order two separate breakfast specials, now they don?t even have that. Sure prices on groceries have gone up, but not proportionately to their menu prices. \r
I was so mad about their last price hikes, I wrote the company. Needless to say they didn?t have the courtesy to write back. \r
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One Webbs waitress served really burned toast a couple weeks ago, and then they served it without even saying a word. In contrast I went to another Webbs and the toast was maybe a little dark, and the polite young lady asked if the toast was too dark. This time it was fine.\r
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I have frequented several different Webbs restaurants over the past few months, and most of them are afraid to give you any more than they have to. There is a huge discrepancy of what is being served at different restaurants. \r
Potatoes are cheap, and you would think they were gold. Their bacon is great, but it is too thin. Their prices are too high and I think most waitress?s faces would fall off if they tried to smile. I did however get one waitress to laugh the other day when I asked for a clean coffee cup, there were two chunks of food stuck on my cup and she thought it was funny. And I guess the hair in my wife?s eggs is a common occurrence, the waitress wasn?t too rattled. \r
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My solution is to, start hiring waitresses who have a little personality, bring your prices back in line, and finally to work on portion size.\r
Any food service is about consistent portion size and bringing in a huge volume of customers, and portions don?t have to be HUGE, just reasonable. You are not the only dance in town like the bus company; you can?t just keep raising prices. Train all your cooks to be as good as a couple of good ones that are out there. Good cooks are those who cook food the way they?d want to eat it.
Pros: food quality
Cons: price, portion size, service
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