Gentle Dental Mid-Del City

This is one of the busiest dental offices I have ever been to... but the staff is very friendly and respectful. They dont try to push treatment on you that you dont need. They get to know every patient which makes it nice when I come in to see their friendly faces! more

The staff is awesome! I've been getting quite a bit of treatment on my teeth lately and I haven't really had any negative experiences here. The second you walk in the door you're greeted with a big smile and a quick, multitasking receptionist. The assistants and the hygenist there are all very nice and professional. They explain things well and answer any questions a person could have. The appointment process is easy and efficient as well. I love the confirmation emails. That's so nice. Overall, I have been very pleased with Gentle Dental. more

need to work on getting patients out a little faster more

You are over confirming my appointments. I get it by text, by email and by phone. Can't you just confirm it one time and be done with it? more

I had a tooth that started hurting me at work so badly that I had to leave Tinker and get one of my rear teeth pulled. My regular dentist was not going to be able to get me in until later in the week, that wasn't an option. So I decided to go to Gentle Dental. BIG MISTAKE!! I carry Blue Cross Blue Sheild Federal and Met life Insurance. I was told I needed to pay the charges up front and they would reimburse me after the Insurance was filed. This was in the summer of 2011 and I still haven't received any type of refund in January of 2012. I have made 15 to 20 calls. It took forever for them to file my primary ins and they still haven't filed my secondary ins (Met Life). Once they get your money they ignore you and are very difficult to deal with. Very rude employees and still no refund several months later. I guess I need to call the Better Business Bureau. DO YOURSELF A FAVOR AND AVOID "" GENTLE-- RIP OFF-- DENTAL!!!!!!!!!! more

I Love Gentle Dental in Midwest City! Everyone is so nice. I always get top notch service and have no problems getting an appointment. I can't speak highly enough about them!! more

I had a similar experience as Justin13. I had gone in for some tooth sensitivity since Gentle Dental was covered under our insurance. I too had to argue against the 'mandated' test over and above the free cleaning provided by insurance. I wasn't told it was a state policy, I was told it was a corporate policy of Gentle Dental. I refused the service. Dr. Basey did do x-rays since I was experiencing sensitivity. He came back in and told me I would need a crown, to the tune of $996 of which I would have to pay $645. I wasn't completely comfortable with this so I said I would need to think about it. After going home, I became more uncomfortable. I went back two days later and asked for a copy of my file and x-rays. I was told that the x-ray taken wasn't clear enough and they'd have to take another one which I let them do. They then turned over my files reluctantly. I did my research and found another dentist in MWC with high reviews - Dr. Bob Utech. I went in to see him, he checked my teeth and told my I had absolutely nothing wrong and did not need a crown. I will be going to Dr. Bob from now on. I'm not sure how Gentle Dental stays in business expect to scam those who have no other options under their insurance. I too will be filing an official complaint with the Board of Dentistry. Dental work is expensive enough when needed, no one deserves to be fraudently charged for unnecessary work. more

The last two cleanings I had required I sit and wait over an hour. This time the office was so crowded I had to stand. I finally went into another office and got myself a chair. I was told it was crowded because the orthodontist was there. I've never had trouble with my dentist- Dr. Basey is great just cleaning times. more

I should be able to pass on this requirement. next time I will rate this survey as "not good" more

service was good, the people were friendly and helpful. more

Here is a copy of my complaint to the Board of Dentistry: I had a regularly scheduled cleaning visit at Gentle Dental located at 304 S. Air Depot Blvd, Midwest City, OK 73110. I specifically requested a simple cleaning. When I arrived for my appointment the young lady at the front desk identified herself as more

Dr. Basey was my children's orthodontist and now we have to go to Dr. McCune to have Dr. Basey's mistakes reversed. One example: he preformed a surgery on my daughter to have a tooth pulled down from the top of her mouth and now we are informed that tooth was put in the wrong place and she will have to have an impalnt. Also informed he was not qualified to do this type of procedure. My son""s teeth are worse than when we started and both children have to have full braces all over again. Don't put your children through what ours went through. Cons: Dr. Basy was not qualified to preform some procedures more

Get a second opinon, They are too high on there services! They will tell you that your Insurance company will pay only to find out later that they were wrong. Stay away from this folks. They are only after one thing that is your hard earned money! more