It's a fabulous place to go and browse, but if you are looking for something you need, don't count on help if you call on the phone and ask if they have it. They wouldn't go look, did offer to call me back, but groaned when I said yes that would be nice. I found what I was looking for by calling a place that was willing to help and will not plan on going to Genslers for anything I really need.
Pros: Great place to browse for unique gifts
Cons: rude and unaccomodating on the phone
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