Gary Crossley Ford

Something to think about as a customer is how employees are treated by the company you're trying to do business with. When employees are treated badly how can a business expect them to treat customers any better? Gary Crossley's Service Techs are _NOT_ paid 'straight time- like a REAL job does! They are paid by what is called "flag time pay"...google it and see what you find. ;) This means that they are only paid for time that they are actually making the company money by actively fixing on someone's vehicle. Otherwise the time they are required to be at the work site and are not actively fixing a vehicle they don't get paid for. This encourages them to find yet MORE wrong with a vehicle so they can make more hourly money themselves in order to just pay their bills! THINK about that.... Those techs who can not stay busy enough to put in the 40 hours of the time required to be 'on duty' actually fixing vehicles are only "guaranteed" by the union to be paid for at least 28 hours. This was _NOT_ explained to an acquaintance of mine before wasting 10 solid weeks going through a tenuous hiring process and while actually on the job only clearing that 28 hours of 'guaranteed' time waiting to actually make the money promised in the very beginning.. At the end of this time this person was "Laid Off" by Gary Crossley Ford due to lack of work that Gary Crossley Ford was supposed to provide in the first place. This lead to financial disaster for this person!!!!!! Moral to this story, Gary Crossley Ford not only misrepresents themselves to customers but also potential employees. Unhappy employees create unhappy customers. Therefore, stay completely away from Gary Crossley Ford as both a customer and a potential employee if you wish to be treated like a human being instead of a simple money machine. more

went to look at used car and after looking at car I quickly realized that it had been in a couple of accidents...was never provided a carfax as promised and they gave me some low ball offer on my ford trade...STAY AWAY more

I tried to buy a car from Gary Crossley Ford and was sorely disappointed. I was lied to by my salesman at Gary Crossley Ford and then when they bid my trade-in and I laughed they sent in some guy named Todd an idiot to tell me that my car was a POS. I drove right down the street to Thoroughbred Ford, got exactly what I wanted for my trade and then they found an extra rebate for me that I did not even know I qualified for, so I paid $750 less for the truck than Gary Crossley Ford had offered, and I am A-plan. I would never recommend Gary Crossley Ford to anyone. Go to Thoroughbred Ford! Pros: NONE Cons: negotiations, trade value more