Would you wish to get charged extra for no reason?\r
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Service rep me charged me a service call fee on visit.\r
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Stated specifically when the new part is installed the next day, only new charge would be for new part.\r
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Service rep didn't' even know part was still under manuf warranty, until I mentioned it to him, especially with them being the original sales/installing contractor.\r
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Once serv rep called office to confirm new part still under warranty, they decided to magically charge me another extra service fee. \r
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Hmm? , My guess is since they weren't going to get paid much from the manufacturer, they needed to charge the customer extra. \r
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I'm sure all customers will agree, that wasn't good business, considering they'll never get my future furnace, a/c, or hot water heater service/replacement business in the future. \r
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All that for an extra service fee?\r
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