I will try to stick to the facts: Me, my husband and four children went to Riverbend Dental every six months for years and never missed an appointment. One day, shortly before my son's appointment, he threw up. I called to reschedule and the secretary threatened me with a $75 fee for not notifying them 24 hours in advance. I told her at that point not to bother rescheduling my son, that me and my family would not be back, ever. I had been dissatisfied with the dentist's work anyway. Every time he filled a cavity, he left it jagged and the filling would snag on the floss and catch on my cheeks and tongue. I started going to another dentist, who discovered that the crown Dr. Drollinger at Riverbend Dental had done for me was very poorly done and had so many pressure points that it had actually created an abscess as well as caused my jaw bone to deteriorate and recede. I have since had several procedures and surgeries to correct the damage and try to save the tooth. Then, just before Thanksgiving, I received a threatening letter from a collection agency regarding the $75 for the missed appointment.
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