Garden Of Beaden

I called Garden of Beaden a few weeks ago to orders some product...I was told very good things about the business so I was excited to work with them. However when i called i was very disappointed with the service and communication. I didn't give up I emailed a short description of my business and needs.I expressed how I like to support small business. My email was responded to. I was told I wouldn't get any answers on product for a week. I couldn't wait a week so i had to go else where. I was disappointed and told the business so in a very respectful honest way. I said I was disappointed by the lack of customer service and I would be taking my business else where.The owner wrote me back a very ABUSIVE email ..."I prefer people like you stay as far away from our family run business as possible. I hope you find your beads else where and then search for your heart and brain?..Good Luck"... I wrote back respectfully and no sooner did i send the email but 2 second later HOME PHONE rang and the Owner of GARDEN OF BEADEN in Upland Ca was YELLING at me ...telling me " I needed to apologize to her"..."what kind of mean person am I...she had surgery and had a lot going on ...do you think you are my only priority"..."I've checked you outdo are starting your business off all wrong...why don't you try being nice"..."say sorry to me"....this continued for 4 mins and 38 seconds!!!....I am so shaken up and sad I don't know what to do.... ..later the problems kept up on facebook...The owner posted all of our emails on his personal page along with all of my personal information and encouraged customers and friends of the store to leave the most horrible comments about a perfect stranger...The owner then continued by attacking some of my "friends" who left comments of support..beware!!! more

With a slightly less elegant decor, Garden of Beaden is Upland's answer to Claremont's better-known bead store. You can still find a great selection here, as well as staff who will help you with assembly questions and also hold classes on all sorts of different jewelry-making topics. A fun place to browse through in downtown Upland. more